Executive - Operations and Service, Customer Service Branch, Cashier

4 days ago


Lucknow Uttar Pradesh, India Bajaj Finserv Full time

Operations And ServiceLucknowPosted On 24 Jul 2025 End Date 24 Jul 2026 Required Experience 3 - 4 Years - BASIC SECTION Job Level GB01 Job Title Executive - Operations And Service, Customer Service Branch, Cashier - Job Location Country India State UTTAR PRADESH Region North City Lucknow Location Name Lucknow Tier Tier 2 - Skills SKILL - SKILLS AS PER JD Minimum Qualification OTHERS**Job Purpose** “This position is open with Bajaj Finance ltd.” **Duties and Responsibilities** - Customer Service - TAT, Tokens, customer complaints and NSR/SR closure Management - Daily cash collection / updating and deposition & Checking and updating agency/branch walk-in collection. - Cross selling the insurance and other products to walk in customers - Cash & Customer Service /NPS and Audit Queries - Service branch maintenance and control - Consistent increase in penetration of CDM/Kiosk - Manage escalations with teams (Centralize/HO) for end to end resolution - Petty cash management - Maintain mínimal errors in audit report published by HO. **Required Qualifications and Experience** "- Understanding of cash & customer service related processes and policies. - Graduate/Post graduate fresher/with experience - Ability to work independently and towards deadlines. - Effective oral and written communication skills"



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