Cashier/customer Service

1 day ago


Ghaziabad Uttar Pradesh, India Kamna Mart Private Limited Full time

**Job Description - Cashier / Customer Service Associate**

**Position**: Cashier / Customer Service Associate
**Department**: Store Operations
**Location**: Raj Nagar Extension
**Reporting To**: Store Manager

**Job Objective**

To manage billing and transactions efficiently while delivering high-quality customer service, ensuring a smooth shopping experience for all customers.

**Key Responsibilities**
- Operate billing counters and POS systems (cash, card, UPI, vouchers).
- Handle customer queries and complaints politely and effectively.
- Issue receipts, refunds, credits, and manage daily cash reconciliation.
- Assist customers in locating products and share ongoing offers.
- Maintain billing counter cleanliness and ensure proper queue management.
- Support sales floor activities during peak hours if required.
- Follow company security and cash-handling procedures.
- Maintain accurate records of all transactions.

**Requirements**:

- **Qualification**: 12th Pass / Graduate.
- **Experience**: 0-3 years (retail/customer service/cashier role preferred).
- **Skills**: Good communication, numerical accuracy, POS knowledge, customer handling.
- **Attributes**: Honest, polite, detail-oriented, and customer-focused.

**Job Types**: Full-time, Permanent

Pay: ₹11,163.08 - ₹15,000.00 per month

Work Location: In person



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