Customer Support Executive

5 days ago

BTM Layout Bengaluru Karnataka, India Xperteez Technology Pvt. Ltd Full time

Job Responsibilities:
To deliver world class service and go out of your way to find solutions and make the users delighted in a fast paced, structured customer care environment.

To ensure complete ownership of customer Queries and guarantee end-to-end satisfaction of the services.

List down necessary information and suggest best solutions that benefit the customer keeping customer satisfaction, effectiveness, efficiency and quality on top.

Demonstrated consultative experience, ability to influence, resourceful

Gather relevant information from customers as required and update it accurately to facilitate the decisioning process

To collaborate with various teams within the ecosystem to identify optimal solutions for our customers.

To prepare observations to stakeholders to help derive decisions for continuous improvement.

What are we seeking?

Very clear communication (Verbal + Written)

Must know HINDI + TAMIL/TELEGU

You are a team player.

You are patient and kind.

You are self - motivated.

You are challenge oriented and want to improve the process.

You are autonomous.

Quick problem solver, smart, and always up for challenges.

Vital and Responsible personality.

You are versatile and can multitask.

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹18,000.00 - ₹23,000.00 per month

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- BTM Layout, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 1 year (required)

**Language**:

- Tamil (required)
- English (required)
- Telugu (required)

**Speak with the employer**
+91 8861039409

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