Tele Calling Executive

2 days ago

Vazhuthacaud Thiruvananthapuram Kerala, India Pioneer bajaj Full time

Roles and Responsibilities:
**1.Lead Generation**:

- Identifying potential customers through research and data mining.
- Reaching out to prospects to generate interest in the company's products or services.

**2.Sales**:

- Making outbound calls to sell products or services.
- Explaining product features and benefits to potential customers.
- Handling objections and closing sales.

**3.Customer Service**:

- Answering inbound calls from customers.
- Addressing customer inquiries and resolving complaints.
- Providing information about products, services, and policies.

**4.Appointment Setting**:

- Scheduling appointments for sales representatives to meet with potential clients.
- Coordinating calendars and confirming meeting details.

**5.Market Research**:

- Conducting surveys to gather feedback on products or services.
- Analyzing customer preferences and trends.

**6.Database Management**:

- Updating customer information in the company database.
- Ensuring accuracy and confidentiality of customer records.

**7.Follow-Up**:

- Conducting follow-up calls to ensure customer satisfaction.
- Encouraging repeat business and building customer loyalty.

**8.Cross-Selling and Up-Selling**:

- Identifying opportunities to sell additional products or services to existing customers.
- Promoting special offers and new products.

**9.Reporting**:

- Maintaining records of calls and sales.
- Preparing daily, weekly, and monthly reports on call activity and sales performance.

**10.Compliance**:

- Adhering to company policies and industry regulations.
- Ensuring calls meet quality standards and scripts are followed.

Pay: ₹10,000.00 - ₹12,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Health insurance
- Internet reimbursement
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

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