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IT Support Executive

2 weeks ago

Navi Mumbai, India Gosource Digihub Pvt Ltd. Full time

We have required one Sr. IT Support Executive with below skills.
No of Requirement: 01
Rotational Shift (US Shift)
Min 3 yrs of Experience Require in IT
Skills Requiremen
Desktop and Network Support.
Fluent English writing and speaking.
saphos Server knowledge, Firewall knowledge, Good team Handling Skills.
Resolve Help Desk Escalations
Co-ordinate with Customer care with Vendors

Mandatory Technical Skills
- Troubleshooting Starting Problem if any
- Analyze and Maintain baseline configuration of the Systems DC hardening Policy
- Monitoring the Servers to Ensure consistent performance - Memory Utilization, CPU Utilization,

Space Utilization ( Volume wise), URL Monitoring ,Replication monitoring
- Maintaining backups of the system in case of hardware failure or other disasters.
- Restoration on Test Server as per Backup & Restore Policy
- Backup & Restore register maintenance
- Log Backups of Server, Network, Storage and Security devices
- Participates in Development and maintaining of system security plans and contingency plans
- Participates in risk assessments to periodically reevaluate sensitivity and Risks to the system
- SLA Monitoring with the Server Room Infrastructure Vendor
- Maintaining and Managing Vendors of Server Room Infrastructure
- Asset Register maintenance
- Server, Storage and Network Product Vendor coordination (Ticket registration, monitoring and ticket

status)
- Very good Understanding of Computer Hardware and troubleshooting of Laptop/ Desktop, Network

Connectivity, CCTV.
- Experience with Routers, switches and security devices
- Good Experience in managing Firewalls.
- IP Addressing & Sub netting.
- WAN, Internet Lease Lines.
- Troubleshooting to resolve network related issues.
- Monitor performance and ensure system availability and reliability

**Salary**: ₹15,000.00 - ₹40,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Flexible shift
- Night shift

Supplemental pay types:

- Joining bonus
- Overtime pay
- Performance bonus
- Shift allowance

Ability to commute/relocate:

- Navi Mumbai, Navi Mumbai - 400705, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 2 years (preferred)

**Speak with the employer**
+91 8097456827