Call Quality Instructor

Job Title: Chief Ground Instructor (CGI)Location: AEROWIS AVIATION, Calicut, KeralaEmployment Type: Full-timeReports To: Head of TrainingAbout AEROWIS AVIATIONAEROWIS AVIATION is a growing aviation training organization dedicated to delivering high-quality pilot training and academic excellence. With a focus on discipline, innovation, and student success, we...

**Responsibilities**: **Handle Inbound Calls**: Answer incoming calls from customers regarding inquiries, complaints, product information, or general assistance. **Make Outbound Calls**: Initiate outbound calls to follow up on inquiries, resolve issues, conduct surveys, or provide updates as needed. **Customer Service**: Provide exceptional customer...

**Job Summary** Should have soft and good communication skills **Responsibilities and Duties** - Enter and update customer information in the database. - Follow up and make scheduled call backs to customers. - Providing the right customer experience. **Qualifications and Skills** - Patience and strong attention to detail. - Firm Head on the Shoulders. -...

**Key Responsibilities**: - Supervise and manage the call centre team to ensure smooth day-to-day operations - Monitor call performance metrics (response time, call handling, resolution rate, etc.) - Provide training, guidance, and support to call centre staff - Handle escalated customer issues and resolve complaints effectively - Ensure adherence to...

**Job Summary** Should have soft and good communication skills **Responsibilities and Duties** - Enter and update customer information in the database. - Follow up and make scheduled call backs to customers. - Providing the right customer experience. **Qualifications and Skills** - Patience and strong attention to detail. - Firm Head on the Shoulders. -...

**Responsibilities**: - Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc - Answer all incoming calls and redirect them or keep messages - Receive letters, packages etc. and distribute them - Keep updated records and files * **Job Types**: Full-time, Regular / Permanent **Salary**: ₹10,880.00 - ₹13,000.00 per...

Job Role & Responsibilities: - Conduct Mohiniyattam and Kuchipudi dance classes for various age groups and levels. - Plan and prepare syllabus and curriculum structure for both dance forms. - Coordinate and observe classes conducted by other dance instructors to ensure quality and consistency. - Serve as a bridge between the management and teaching staff,...

**Duties and Responsibilities** 1. Welcoming and assisting visitors in a professional manner. 2. Handling inbound and outbound calls. 3. Organize office and assist associates in a manner. 4. Collecting course fees from students and issue receipts. 5. Coordinate with other departments in each duty. 6. Retrieve documents and files when requested. 7....

**Responsibilities**: - Teaching Coding Concepts: Delivering lessons on programming languages, algorithms, data structures, and other relevant computer science topics. - Developing Curriculum: Designing and updating curriculum materials, lesson plans, and coding projects to suit different learning levels and styles. - Providing Feedback: Offering...

**Roles and Responsibilities**: - Perform Calls (10 quality leads daily - it can go up to 15 calls based on the lead quality) - Follow up high priority leads and close the admission - Coordinate with AEs and maximise admission - Assign students to mentors - Other additional tasks related to admissions and coordination **Requirements**: - personal smartphone...