Vici Dialer Technician- Desktop Support

Company Description **Company Description** **Ivan Infotech** is not only the name of a successful, growth-oriented custom software development company, it is a family of professionals bonded with the same passion and dedication towards work, innovations, and determination for growth. As a leading custom software development company, our vision is to offer...

Company Description **Ivan Infotech** is not only the name of a successful, growth-oriented custom software development company, it is a family of professionals bonded with the same passion and dedication towards work, innovations, and determination for growth. As a leading custom software development company, our vision is to offer a range of professional...

**Job Title**: IT Technician **Location**: Kolkata **Employment Type**:[Full-Time] **Experience**: - 1 to 3 years. **Position Overview** **Key Responsibilities** **Technical Support**: Provide day-to-day technical assistance to campaign staff, troubleshoot hardware/software issues, and resolve IT-related challenges in a timely manner. **System...

**Responsibilities**: 1. **Dialer Configuration**: Configure and maintain Cloud Server/Hosted Dialer systems, including but not limited to Asterisk, Goautodial, and Vicidial, to ensure optimal performance for Call Center and SME clients. 2. **IVR/IVRS Integration**: Implement and manage Interactive Voice Response (IVR/IVRS) systems, ensuring seamless...

JOB DESCRIPTIONDesktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their...

JOB DESCRIPTIONDesktop Technician will provide day to day local/remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their...

JOB DESCRIPTION Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their...

JOB DESCRIPTION Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their...

JOB DESCRIPTION Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their...

Urgently hiring WFM / RTA Specialist / Dialer AnalystUS Process / NIGHT SHIFTWORK FROM OFFICELocation : KOLKATAWFM Associate General Job Responsibilities: The Workforce Specialist will be responsible for staffing, scheduling and reporting performance for the call center. This team is tasked with ensuring that business goals are met, while maintaining an...