Tele-collection Officer

5 days ago


Bengaluru Karnataka, India Werize Full time

**Role Description**
- Coordinate efforts to collect debts.
- Create plans and strategies for collecting debts.
- Adhering to financial laws on the regulation of debt collection.
- Contact and communicate effectively with debtors by phone to negotiate and implement debt recovery plans.
- Search publicly available databases to track down people who default on debt.
- Negotiate settlements to receive payments on certain percentages of debt.
- Advising on repayment plans that are appropriate for the degree of debt and the circumstances of the consumer.
- When necessary, escalating calls to managers.
- Work in accordance with key performance metrics.
- Monitor accounts to identify outstanding debts.
- Investigate historical data for each debt.
- Find and contact clients to ask about their overdue payments.
- Take actions to encourage timely debt payments.
- Report on collection activity and accounts receivable status.

**Attributes we are looking for**
- A graduate with minimum 6 months experience in collection tele calling inbound or outbound with fluency in Bengali, Gujarati or Haryanvi.
- Computer literate

**Job Types**: Full-time, Permanent

Pay: ₹250,000.00 - ₹350,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Weekend availability

Supplemental Pay:

- Performance bonus

Application Question(s):

- What languages do you know?
- What is your current location?
- Are you okay commuting to HSR Layout, Sector 6?

**Education**:

- Diploma (preferred)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person



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