Customer Engagement Associate
6 days ago
**Job Title**:Customer Engagement Associate** (Telecaller)
**Experience **:1 Year required
**Location**: Madurai, Tamil Nadu (Work from Office)
**Company**: Vibi Software Solutions
**Salary**: ₹8,000 - ₹15,000 per month
**Qualification**: Any Degree
Vibi Software Solutions, a leading software development company based in Madurai, Tamil Nadu, is seeking a motivated and customer-focused telecaller to join our team. This role is ideal for individuals with strong communication skills and a passion for customer engagement.
**Key Responsibilities**:
- Make outbound calls to potential clients to introduce Vibi Software Solutions’ services and offerings.
- Identify customer needs and suggest suitable services or solutions.
- Maintain accurate records of interactions and follow-ups in our CRM system.
- Address client queries and assist in setting up meetings with the sales team.
- Achieve monthly targets for lead generation and conversion.
**Requirements**:
- Proven experience in telecalling or customer service is preferred.
- Excellent verbal communication skills in Tamil and English.
- Ability to handle rejection with resilience and stay motivated.
- Basic knowledge of software and IT solutions is a plus.
**Benefits**:
- Attractive monthly salary ranging from ₹8,000 to ₹15,000.
- Opportunity to grow within a dynamic software solutions company.
- Supportive and collaborative work environment.
If you have a passion for customer service and are looking to start or advance your career in telecalling, we would love to hear from you
**To Apply**:
Pay: ₹8,000.00 - ₹15,000.00 per month
Work Location: In person
Application Deadline: 28/09/2024
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