Business Process Owner

1 week ago

Bengaluru Karnataka, India HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED Full time

**Description**

**Mission Statement**:
The mission of P&A QOCI team at Hitachi Energy is to provide accurate insights for in-depth business performance analytics to support business decisions through data analysis, automated performance reporting & predictive analytics within the agreed KPI's to be followed at Hitachi Energy level.

**Your Responsibilities**:

- ** Platform Ownership**: Manage and oversee the AI, Footprint, and Maps platforms, ensuring high availability, scalability, and alignment with evolving business strategies.
- ** Project Delivery**: Define and implement robust IT Service Management and project management practices for digital and analytics initiatives.
- ** AI-Powered Insights**: Translate operational challenges into scalable, AI-driven solutions—from concept to adoption—delivering measurable impact.
- ** Transformation Pipeline**: Develop and maintain a digital transformation roadmap, prioritising high-value initiatives aligned with strategic objectives.
- ** Solution Design Partnership**: Collaborate with IT and vendor teams to define solution architecture, data models, and analytics approaches that address critical business needs.
- ** Project & Program Leadership**: Strong track record in managing complex, cross-functional initiatives—delivering on time, within scope, and budget.
- ** Operational Excellence**: Skilled in structured problem solving, process optimization, and driving measurable improvements in quality, cost, and efficiency.
- ** Stakeholder Engagement**: Proficient in executive communication and stakeholder management across business units, geographies, and cultural contexts.
- ** Team Leadership**: Proven ability to lead, coach, and develop high-performing teams—fostering ownership, collaboration, and a culture of excellence.
- ** Change Management Expertise**: Extensive experience in managing large-scale organizational and technology transitions with a focus on adoption and sustainability.
- ** Strategic & Hands-on Leadership**: Combines strategic vision with operational execution, aligning initiatives with business priorities and long-term goals.
- ** Governance & Performance Management**: Adept at establishing governance frameworks, KPIs, and decision-making processes that enable accountability and transparency.
- ** Culture of Improvement**: Committed to building and nurturing a mindset of continuous improvement and data-informed decision-making across teams.
- Responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.
- Living Hitachi Energy’s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

**Your Background**:

- A master’s degree or professional Qualifications.
- 15+ years of successfully leading continuous improvement and digital transformation &
AI programs across global operations.
- Change management and continuous improvement.
- Multiple stakeholder management, cross functional and across business lines.
- Proficiency in both spoken & written English language is required.

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