Call Center Executive

2 days ago

Delhi Delhi, India Rezoni Full time

**Employer Information**:

- Contact Name: Ritvik Bansal
- Contact Number: 9650836836

**Position**: Call Center / Customer Support Executive
**Location**: Lajpat Nagar, South Delhi, New Delhi 110024
**Work Type**: Work from Office

**Responsibilities**:

- Call customers to convert them to purchase from us.
- Call customers who have already purchased but are hesitant to accept their cash-on-delivery orders.
- Increase delivery rates and reduce the Return to Origin (RTO) rate.
- Use persuasive sales skills to highlight product benefits or offer additional discounts to ensure customer satisfaction and order acceptance.

**Requirements**:

- Proficient in English with excellent communication skills.
- Experience in tele-sales and customer support.
- Strong sales and persuasion skills to effectively convert customers.
- Ability to handle customer objections and provide convincing responses.

**Perks**:

- Performance-based bonuses.
- Periodic increments.

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹26,000.00 per month

Supplemental pay types:

- Commission pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Yearly bonus

Ability to commute/relocate:

- New Delhi, Delhi: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (required)

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**
+91 9650836836

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