Customer Service Associate

2 weeks ago


Bengaluru, India Kenko Health Insurance Full time

**About us**:
**Kenko Health **is building the country's largest integrated health financing company, covering both IPD &
OPD expenses in an affordable, easy-to-consume, fully digital monthly subscription format.

Become a part of the team that is building a product that has the potential to change India's health and

insurance landscape. We are looking for passionate adventurers looking to be a part of this change and

wanting to build a career, not just the next job.

Read more about us on kenkohealth.in

**Requirements**:

- Must have 1 years of experience in Customer Service.
- Health Insurance experience is Preferred.
- Proficient in English & Hindi languages. Other Indian languages are an added advantage.
- Must have excellent interpersonal skills as well as Oral & verbal communication skills.
- Highly goal-oriented with customer first attitude.
- Ready to work in fast-paced environments and adaptable and thrive in a changing environment.

**Key knowledge**
- English and Hindi Language — Knowledge of the structure and content of the English language

including the meaning of words, rules of composition, and grammar.
- Customer Service — Knowledge of principles and processes for providing customer service. This

includes customer needs assessment, meeting quality standards for services, and evaluation of

customer satisfaction.
- Telecommunications — Knowledge of controlling and operations of telecommunications

systems.

**Eligibility and Qualification**
- Graduation/12th

**Designation: Customer Service Associate**

**Working Hours**: 9:30 - 6:30 PM IST

**Working Days**: Monday - Sunday (Rotational off)

**Office Location**: Bellandur Bangalore

**Interview Mode**: Virtual

**Salary**: Up to 6 LPA depending upon experience and last withdrawn salary

**Salary**: ₹25,000.00 - ₹45,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Morning shift

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are u an immediate joiner?

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English fluently (preferred)
- Hindi fluently (preferred)

Work Location: One location



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