Customer Support

24 hours ago

Chennai Tamil Nadu, India Aiwo Limited Full time

**Key Responsibilities**:

- Provide exceptional customer support by addressing inquiries, resolving concerns, and promoting Aiwo’s healthcare programs.
- Actively identify sales opportunities through customer interactions, cold calling, and follow-ups.
- Build and maintain strong relationships with existing and potential customers to drive repeat business and referrals.
- Present, explain, and promote Aiwo’s healthcare offerings in a clear and compelling manner.
- Set up meetings with prospective clients to understand their needs and recommend suitable solutions.
- Negotiate and close sales deals while addressing any objections or concerns.
- Collaborate with the marketing team to align customer support and sales strategies.
- Meet and exceed sales targets while ensuring high levels of customer satisfaction.
- Provide feedback on customer needs, market trends, and competitor activities to improve offerings.

**Requirements**:

- Minimum of **1 year of experience** in **customer support, sales, or a related field** (healthcare or wellness industry preferred).
- Strong verbal and written communication skills in **Hindi, English, and Tamil**.
- Proven ability to achieve sales targets while delivering excellent customer service.
- Bachelor's degree is a must; Master's degree is a plus.
- Strong negotiation, persuasion, and problem-solving skills.
- Self-motivated, goal-oriented, and able to work independently.
- Proficiency in **MS Office** and **CRM software** is an added advantage.

**Benefits**:

- Competitive salary with **performance-based incentives**.
- Opportunities for **career growth and development**.
- Work in a **dynamic, supportive, and rewarding environment**.

Pay: ₹25,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Language**:

- Hindi (required)
- Tamil (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9444940348
Expected Start Date: 05/03/2025

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