
Helpdesk Executive
2 weeks ago
Perform remote troubleshooting through diagnostic techniques and pertinent questions
- Determine the best solution based on the issue and details provided by customers
- Walk the customer through the problem-solving process
- Direct unresolved issues to the next level of support personnel
- Provide accurate information on IT products or services
- Record events and problems and their resolution in logs
- Follow-up and update customer status and information
- Pass on any feedback or suggestions by customers to the appropriate internal team
- Identify and suggest possible improvements on procedures
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹16,511.74 - ₹31,157.41 per month
**Benefits**:
- Health insurance
- Paid sick time
- Provident Fund
Shift:
- Day shift
- Morning shift
Work Days:
- Monday to Friday
Work Location: In person
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2 days ago
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1 week ago
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CRM Helpdesk Executive
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Facilities Helpdesk Executive
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Chennai, Tamil Nadu, India Jones Lang LaSalle Full timeJLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they...