Contact Centre Executive

Job Description - Contact Centre Manager to lead outsourced partner ops across call center & social media. Drive SLA adherence, cost governance, escalations & CX. Champion Training & Quality to boost CSAT, FCR & seamless alignment with AMC & field service teams Required Candidate profile - 812 yrs experience in contact center/customer service ops with...

1.Provide excellent customer support on Inbound calls related to General Insurance or Service related Outbound calls (No Sales target) 2.Utilize available knowledge resources and systems to educate the callers and resolve their concerns. 3.Accurately document the interactions and ensuring fulfilment of any follow-up commitments. 4.Ensure adherence to defined...

We are Currently hiring fresher for BPO Call centre executive position. Same day Interview Cab till Thane station Premium process for Voice and Chat No fees to be paid **Salary**: ₹14,000.00 - ₹18,000.00 per month Schedule: - Day shift Supplemental pay types: - Yearly bonus Ability to commute/relocate: - Thane, Maharashtra: Reliably commute or...

Job Description As an 811 CEC Officer - Inbound, you will be the first point of contact for customers reaching out to Kotak 811 through the inbound channel. Your role is pivotal in ensuring a seamless customer experience by resolving queries, providing product information, and facilitating sales conversions. You will engage with potential and existing...

Job Description 811 Digital - Outbound Officer 811 Digital - Outbound Officer Department Retail Liabilities | Digital Banking Location Noida Number of Positions Multiple Position Grade M1 - Assisting in resolving customer queries. - Contacting potential or existing customers to inform them about a product or service using scripts - Answering...

Job Description As a Sky Service Card Retention Relationship Manager, you will be a key player in our Contact Centre Inbound team. Your primary objective is to foster strong connections with our credit card customers, ensuring their satisfaction and loyalty. This role offers an exciting chance to be part of a vibrant team, making a tangible impact on...

Job Overview We are looking for a Centre Head to lead the implementation of the Lighthouse Program at our Thane Centre This role is ideal for someone passionate about youth development with strong leadership operational and stakeholder engagement skills As the Centre Head you will oversee program execution team performance center operations ...

The Center Head will be responsible for the implementation of the Lighthouse Program at the respective location The ideal candidate who is passionate and motivated to work with the underprivileged youth with strategic vision technical and decision making skills clear communication and team management skills stakeholder engagement and analytical...

811 Digital - Outbound Officer 811 Digital - Outbound Officer Department Retail Liabilities Digital Banking Location Noida Number of Positions Multiple Position Grade M1 Assisting in resolving customer queries Contacting potential or existing customers to inform them about a product or service...

Daycare Head / Centre Manager – Cocoon Preschool & Daycare (Kolshet, Thane)About CocoonCocoon Preschool & Daycare is one of Thane's most trusted early learning and childcare chains, with centres across Thane and Navi Mumbai. We focus on providing a safe, nurturing, and engaging environment for children, while supporting parents with reliable and...