IT Support

**Location**: Mohali, India** **Position**: Full-Time, Permanent** **- Prospect and qualify leads through calls and chats.** **- Understand customers' IT needs and pitch appropriate service plans or software.** **- Meet monthly sales goals and report on key performance indicators (KPIs).** **Requirements**: - Excellent communication skills in...

**Location**: Mohali, India | **Shift**: US Night Shift We are hiring **IT Helpdesk Support Executives** to provide first-line support for software, hardware, and network-related issues to US-based clients. **Key Responsibilities**: - Respond to customer queries via chat, phone, and remote desktop. - Troubleshoot issues related to Windows OS, network...

**Location**: Mohali, India** **Type**: Full-Time, Permanent** **- Sell software and technical support plans to clients in the United States.** **- Prospect and develop new client relationships through both inbound and outbound efforts.** **- Manage objections professionally to successfully close deals.** **- Collaborate with internal teams to ensure...

**Good communication skills** in English, Hindi - Experience in **customer support (voice/chat process)** preferred. - Ability to multitask and manage multiple customer conversations. - Basic computer skills and familiarity with **CRM tools**. - Customer-focused attitude with **problem-solving abilities.**: - **Experience - 6 months to 2 years.** Pay:...

**Location**: Mohali, India | **Shift**: Night Shift **Key Responsibilities**: - Use remote access tools (TeamViewer, AnyDesk) to diagnose issues. - Support on antivirus installation, Windows updates, and performance tuning. - Ensure clear communication and follow-up with clients. **Requirements**: - Working knowledge of remote access software. - Strong...

**Location**: Mohali, India | **Shift**: Night Shift Join us as an **IT Support Executive** handling antivirus software installations, renewals, and performance-related concerns for US users. **Key Responsibilities**: - Guide users through installation and license key activation. - Troubleshoot issues with virus detection, quarantine, and firewall...

**Location**: Mohali, India | **Shift**: Night Shift We're hiring **Desktop Support Technicians** for remotely assisting US clients with their daily technical needs, from OS boot issues to printer setup. **Responsibilities**: - Guide customers through troubleshooting Windows OS and driver issues. - Provide printer, scanner, and peripheral support. - Offer...

**Graduate with Excellent English speaking skills.**: - Need to do the process over chat - Communicate with customers in real time and resolve the issues for any services - Client support handling. - Maintain accurate customer records. - Positive Attitude Pay: ₹9,576.62 - ₹29,183.50 per month Schedule: - Day shift **Education**: - Bachelor's...

Responsibilities and Duties Interact with users through a series of actions and answer all queries and note customer information Maintain and update records for daily queries and escalation. Attract potential customers by answering any product and service related questions & suggesting the right information about our products and services based on customer...

**Location**: Mohali, India | **Shift**: Permanent Night Shift As a **Remote Support Technician**, you will be resolving technical issues for US clients using secure remote desktop tools and strong communication. **Key Responsibilities**: - Connect remotely to troubleshoot and fix system issues. - Document resolutions and maintain call logs. - Recommend...