IT Infrastructure

5 days ago

Vashi Navi Mumbai Maharashtra, India commutec.in Full time

Key Responsibilities

1. M365 Global Administration & Security
- Serve as Global Admin for Microsoft 365, managing tenant configurations, user access, and license allocation.
- Design, create, delegate, and maintain SharePoint Online sites with granular security/permissions.
- Implement and enforce security policies (e.g., Conditional Access, DLP, MFA) across M365 suite (Teams, Exchange Online, OneDrive, etc.).
- Troubleshoot M365 service issues, perform root-cause analysis, and lead migrations/upgrades.

2. Domain, DNS & Network Management
- Administer global domains, including DNS record management (A, MX, CNAME, TXT), renewals, and SSL/TLS certificates.
- Monitor network infrastructure (routers, switches, firewalls) and liaise with ISPs to ensure 99.9%+ uptime.
- Optimize network performance, conduct bandwidth analysis, and implement WAN/LAN solutions.

3. Infrastructure & End-User Support
- Oversee system health (Windows/Linux servers, Azure AD, Hyper-V/VMware), patching, and backups.
- Resolve hardware/software issues (e.g., OS errors, driver conflicts) and minor printer troubleshooting (connectivity, driver setup, jam resolution).
- Manage IT assets (laptops, servers, network devices) and vendor relationships.

4. Strategic & Security Leadership
- Develop IT infrastructure roadmaps aligned with business goals (e.g., cloud migration, zero-trust architecture).
- Conduct security audits, vulnerability assessments, and ensure compliance (GDPR, ISO 27001).
- Lead disaster recovery planning and testing.

5. Process Optimization & Documentation
- Automate routine tasks via PowerShell (e.g., M365 reports, user provisioning).
- Maintain detailed documentation for configurations, SOPs, and incident responses.
Required Skills & Qualifications
- Experience:

- 5+ years in IT infrastructure roles with 3+ years as M365 Global Admin.
- Proven expertise in SharePoint site management, security delegation, and compliance.
- Hands-on experience with DNS/domain management (e.g., GoDaddy, Cloudflare) and network protocols (TCP/IP, VLANs, VPN).
- Proficiency in resolving system/end-user issues (OS, printers, mobile devices).
- Technical Knowledge:

- M365 suite (Exchange Online, Intune, Purview), Active Directory, Azure AD.
- Network monitoring tools (e.g., Nagios, PRTG) and firewall management (Palo Alto, Fortinet).
- Basic scripting (PowerShell for M365 automation).
- Soft Skills:

- Strong leadership, problem-solving, and cross-functional collaboration.
- Ability to communicate technical concepts to non-technical stakeholders.
- Education/Certifications:

- Bachelor’s degree in Computer Science/IT or equivalent experience.
- Certifications: Microsoft 365 Certified: Enterprise Administrator Expert, CompTIA Network+, or similar.
Preferred Qualifications
- Experience with cloud platforms (Azure/AWS).
- Knowledge of ITIL frameworks and DevOps practices.
- Certifications: CCNA, CISSP, or PMP.

Pay: ₹15,000.00 - ₹35,000.00 per month

Schedule:

- Day shift

Work Location: In person

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