International Voice Customer Service

2 days ago

Mumbai Maharashtra, India Grace Staffing Services Full time

**WE ARE HIRING FOR GRACE STAFFING SERVICES**

Job Description: Customer Service Executive - International Voice Process

**Job Title**: Customer Service Executive (Voice Process)
**Work Schedule**: Night Shifts

**Key Responsibilities**:

- Handle customer queries and complaints over voice calls for an international audience.
- Provide prompt and accurate solutions to customer concerns, ensuring a high level of satisfaction.
- Maintain professionalism and empathy during customer interactions.
- Accurately log and update customer information and case details in the system.
- Adhere to company guidelines, call handling protocols, and performance metrics.

**Qualifications**:

- Minimum qualification**:HSC with 1 year of experience** in a voice-based customer service role (mandatory).
- **Graduates (freshers)** are also eligible to apply.
- Excellent communication skills in English (verbal and written).
- Ability to work effectively in a fast-paced, target-driven environment.

**Requirements**:

- **Willingness to work night shifts** and flexible with rotational schedules.
- Comfortable traveling to the office; **pick and drop service** will be provided.
- Must be an **immediate joiner** (not serving a notice period).
- All necessary company documents, including offer letters, experience letters, and salary slips, must be available.
- Strong problem-solving skills and a customer-first attitude.

**Benefits**:

- Competitive salary with additional performance incentives.
- Pick and drop facility for all shifts.
- Comprehensive training to enhance skills and knowledge.
- Opportunities for growth in an international work environment.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Evening shift
- Night shift
- Rotational shift
- US shift

Supplemental Pay:

- Overtime pay
- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (required)

**Language**:

- English (required)

**Location**:

- Mumbai, Maharashtra (required)

Work Location: In person

**Speak with the employer**
+91 7715882251

  • Customer Service

    2 days ago

    Mumbai, India Voice Jobs Full time

    **Requirement** Process: PhonePe Customer Service (Voice) referring for Hexaware Shift Timing: Day Shift Working Days : 6 Week Off: one rotational off Grad/Undergrad with minimum 1 year exp. into customer service process is mandatory Good communication skills required Salary : Upto 18k Rounds of Interview : HR Ops Round, VA, Client...

  • International Bpo Voice

    4 days ago

    Mumbai, Maharashtra, India Nexus pro services Full time

    iring for Hp na HP North America Technical Customer Support Voice process HSC with 6 months Exp and Graduate Fresher can apply Salary 28k Location Malad West Someone with Good Coomunication Airbnb US Vacation Rental Customer service Voice process HSC with 6 months Exp and Graduate Fresher can apply Salary 28k Location Malad West Someone with Good...

  • Customer Service

    4 days ago

    Mumbai, Maharashtra, India RDS Staffing Services Full time

    Warm Greetings From **RDS Staffing Services** !! Hiring International BPO Voice Process Job Location - **Malad west** HSC + 1 year experience Graduate Fresher /Experience can apply Excellent **English** communication skills required Saalry -17000 to 30000 pm depend upon Process and experience. **Job Role -** *Resolve the customer concern to be in...

  • Customer Services

    3 days ago

    Lower Parel, Mumbai, Maharashtra, India Enrolsy Full time

    We're Hiring Customer Services Executive for Ecommerce Company Qualification: HSC or Any graduate Experience: 2yrs - 5yrs Customer Services Voice Experience (International bpo customer services voice experience preferable) Process: Voice Process (Ecommerce) Shift Timing: Day Rotational Shifts Skill Required: Excellent Verbal & Written Communication...

  • International Voice Process

    2 days ago

    Dadar, Mumbai, Maharashtra, India Neosoft Technologies International Full time

    An international ( Uk & US Accent) voice process job is specialized work that involves handling customer queries and orders over the phone in one or more international languages. It requires customer service abilities, problem-solving skills, and technical know-how. International **voice process** is a vital component of global customer...

  • International Customer Service

    3 days ago

    Mumbai, Maharashtra, India Apogee Service Pvt. Ltd Full time

    **International Voice Process** Profile - Customer Support Executive Qualification - **HSC + 6 months of experience/ Graduate Freshers** Must have Excellent communication Skill **Must have International BPO Experience.** Location - Malad Salary - 22k -32K ( as per experience) Shifts are Rotational, Week off rotational **Night shift** 5 days, 2 week off Cab...

  • Customer Service Executive

    3 days ago

    Mumbai, Maharashtra, India Tech Mahindra Full time

    **Tech Mahindra Ltd**: - Malad, Mumbai has an opportunity for Australian Voice Process. *Eligibility: - **HSC/Graduate** with minimum **6 months **of INTERNATIONAL BPO experience (Voice) - **SSC** with minimum **1 year** of INTERNATIONAL BPO experience. Ex - Transportation Boundary - (Churchgate to Virar, CST to Thane, CST to Vashi) *Benefits: - Salary...

  • Customer Service

    2 days ago

    Mumbai, Maharashtra, India Wehire Talent Solutions Full time

    WEHIRE TALENT SOLUTIONS ARE HIRING FOR Leading International Bop Customer Service(Voice) Location - Malad *Process Name - Banking / Airline / railway inquiry Immediate joiners Rotational Sift 24/7 2 rotational week off 5 Day Working Salary Fresher: Upto 18-21k Experience - Upto 32K Rounds Of Interview Amcat HR Ops Prachi Gurav :...

  • Hiring for Uk Customer Service

    1 week ago

    Mumbai, Maharashtra, India Tech Mahindra Full time

    **Tech Mahindra Ltd**: - Malad, Mumbai has an opportunity for UK Voice Process. *Eligibility: - **HSC/Graduate** with minimum **6 months**of INTERNATIONAL BPO experience (Voice) - **SSC** with minimum **1 year** of INTERNATIONAL BPO experience. Ex - Transportation Boundary - (Churchgate to Virar, CST to Thane, CST to Vashi) *Benefits: - Salary Offered +...

  • Hiring for Uk Customer Service

    2 days ago

    Mumbai, Maharashtra, India Tech Mahindra Full time

    **Tech Mahindra Ltd**: - Malad, Mumbai has an opportunity for UK Voice Process. *Eligibility: - **HSC/Graduate** with minimum **6 months**of INTERNATIONAL BPO experience (Voice) - **SSC** with minimum **1 year** of INTERNATIONAL BPO experience. Ex - Transportation Boundary - (Churchgate to Virar, CST to Thane, CST to Vashi) *Benefits: - Salary Offered +...