Laundry Executive

**Company Description** Join us at Accor, where life pulses with passion**

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

**Hospitality is a work of heart,**
**Join us and become a Heartist®.**

**We are Heartists®**

“Heartist” describes both our culture and who we are. Everything we do comes from the heart, and we’re experts in what we do. Generous, attentive, and free, we ensure that everyone can come as they are, and feel like they belong. As one big team, we know that only together can we do amazing things

We believe that the world is more welcoming when we’re connected. So that we see what we have in common, instead of what sets us apart.

**Life in Movenpick**

The Place to Savour Life
- We believe true hospitality is about turning small gestures into heartwarming moments.

We enable our guests to Savour the flavor of life, balancing small indulgence with what’s good for them
- and good for the world.

We are seeking a highly organized and efficient Laundry Executive to join our team in Lucknow, India. As a Laundry Executive, you will be responsible for overseeing the day-to-day operations of our laundry department, ensuring high-quality service and customer satisfaction.
- Supervise and train laundry staff in daily operations and procedures
- Manage guest laundry, dry cleaning, and pressing services according to department standards
- Ensure prompt and accurate handling of guest requests and staff laundry needs
- Maintain precise records of laundry lists and billing information
- Oversee the proper use and maintenance of laundry equipment
- Conduct daily briefings and coordinate with other departments to meet organizational goals
- Implement and maintain safety and hygiene standards in the laundry facility
- Monitor inventory levels and order supplies as needed
- Assist in evaluating staff performance and attendance
- Participate in departmental meetings and training sessions
- Troubleshoot and resolve issues related to laundry operations
- Ensure compliance with company policies and procedures

**Qualifications**
- Proven experience in laundry operations management, preferably in the hospitality industry
- Strong leadership and supervisory skills with the ability to train and motivate staff
- Excellent customer service orientation with a focus on meeting guest expectations
- Proficiency in record-keeping, billing, and inventory management
- Knowledge of laundry equipment operation and basic maintenance procedures
- Familiarity with safety and hygiene standards in laundry operations
- Strong organizational and time management skills
- Ability to work efficiently in a fast-paced environment
- Excellent communication skills, both verbal and written
- Detail-oriented with a commitment to quality and cleanliness
- Flexibility to work various shifts, including weekends and holidays
- Basic computer skills for record-keeping and communication purposes
- Knowledge of the hospitality industry is preferred
- Ability to stand for extended periods and lift up to 25 pounds

**Additional Information**
4-5 year of experience in branded hotels.