Restaurant Captain

3 days ago


Mumbai Maharashtra, India Burma Burma Restaurant & Tea Room Full time

**Guest Service & Satisfaction**:

- Greet guests warmly, escort them to their tables, and ensure a pleasant dining experience.
- Address guest complaints and resolve issues promptly and effectively.
- Take orders, offer recommendations, and answer questions about menu items and ingredients.
- Ensure timely and accurate food and beverage service.
- Present final bills and facilitate payment.
- **Restaurant Operations**:

- Monitor dining room for seating availability, service, and safety.
- Coordinate with kitchen staff to ensure smooth operations.
- Maintain cleanliness and organization of the dining area.
- Manage guest reservations and seating arrangements.
- Handle opening and closing duties, including setting up and cleaning.
- **Other Duties**:

- Handle customer complaints and resolve disputes.
- Organize special events and parties.
- Collect customer feedback for improvement.
- Maintain inventory of supplies and materials.
- Follow all company and safety policies and procedures.

Pay: ₹16,000.00 - ₹20,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person


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