Customer Care Officer Job Description

1 week ago


PimpriChinchwad Maharashtra, India IOConnect Software Solutions Pvt Ltd Full time

**Handling Inquiries**: Customer Service Officers manage incoming phone calls and address customer inquiries about products and services.
- **Sales Leads**: They generate sales leads that can develop into new customers.
- **Needs Assessment**: Identifying and assessing customer needs to achieve satisfaction.
- **Problem-Solving**: These officers are skilled at troubleshooting and investigating issues, even when they lack sufficient information initially.
- **Communication**: They maintain open and interactive communication with customer accounts, building sustainable

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹28,543.85 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (required)

**Language**:

- Hindi (required)

Work Location: In person


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