Customer Care Services

2 days ago

PimpriChinchwad Maharashtra, India Unnati Vehicle Private Limited Full time

1 Minimum office attendance should be 95%.

3 Check vehicle history at the time of calling to customer.

4 Rescheduling to customers for their non-confirmation.

5 Call customer as per calling script for N-7th day.

6 Incoming call to be register as an appointment customers.

7 Communication with Non Contactable Customers.

8 Information of Service Estimate Cost to customer.

9 Information of Service Facility to customer like PIT STOP/Pick and Drop.

10 Appointment Confirmation call N-1 day.

11 Service Advisor allocations.

12 Preparation of daily appointment list on N-1day and Share to SM/CRM/PARTS/Security.

13 No Show Customer follow up and rescheduling.

14 Maintaining of all required reports as per care 2.0 Sop Process like. Calling & appointment register/Daily SDR monitoring/SA Allocations/Pick and drop register.

15 Co-ordination with Pick and Drop drivers.

16 Maintaining all details and records of pick and drop process.

17 Maintaining the KPI's as per the Care 2.0 target for SDR,P&D.

18 Daily reporting to CRM and share calling report in official what sup group

Pay: ₹14,000.00 - ₹18,000.00 per month

Work Location: In person

  • Customer Care Representative

    3 weeks ago

    Pimpri-Chinchwad, India Chandan Tech Solutions pvt ltd Full time

    As a customer care representative you have to deal with customers for any quires We provide proper training for the role. As a customer care representative you need to have good communication in hindi,Marathi and little bit of English as well We are an organisation working in service industry from past 19+ years in pune. Job Types: Full-time, Part-time Pay:...

  • Customer Care Representative

    4 days ago

    Pimpri-Chinchwad, Maharashtra, India Chandan Tech Solutions pvt ltd Full time ₹ 25,44,000 - ₹ 31,10,400 per year

    As a customer care representative you have to deal with customers for any quiresWe provide proper training for the role.As a customer care representative you need to have good communication in hindi,Marathi and little bit of English as wellWe are an organisation working in service industry from past 19+ years in pune.Job Types: Full-time, Part-timePay:...

  • Customer Care Executive

    6 days ago

    Pimpri-Chinchwad, Maharashtra, India M.S.Enterprises Retails Pvt Ltd Full time

    Providing information about products, services, and company policies. - Following up with customers to ensure satisfaction and resolution of issues. - Identifying trends in customer concerns and suggesting improvements to products or services. - Adhering to company protocols and procedures for customer care - Continuously improving knowledge of company...

  • Customer Care Executive

    6 days ago

    Pimpri-Chinchwad, Maharashtra, India Nyati Technologies Full time

    Customer care executives analyze customer purchasing habits, returns, and complaints to make adjustments to their customer care strategy as necessary. They also analyze the communication cycle between their staff and customers using client relationship management software. **Job Type**: Fresher Pay: ₹21,000.00 - ₹43,900.00 per month Schedule: -...

  • Customer Care Executive

    4 days ago

    Pimpri-Chinchwad, Maharashtra, India CRUTZ LEELA ENTERPRISES Full time

    Position: Customer Care Representative / BPO Executive - Experience: Minimum 1 year of inbound calling experience - Language**:Fluent in English with a US accent** - Responsibilities: - Handle incoming customer calls with professionalism and courtesy. -Provide prompt and accurate solutions to customer inquiries and issues - Assist customers with billing,...

  • Customer Care Executive

    6 days ago

    Pimpri-Chinchwad, Maharashtra, India Credicus Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    Process: Customer Care Executive - Inbound & Outbound Requirements: -Languages: Hindi & Marathi / Avg English -Freshers and Experienced candidates can apply -Salary: Upto 15,000 + Incentives -Day shift / Rotational off -Immediate Joining Required Candidate profile-Qualification: HSC Pass -Location: Wadgaon Sheri, Pune Contact get more information...

  • Customer care manager

    3 days ago

    Pimpri-Chinchwad, Maharashtra, India The Good Hire Solutions Full time ₹ 18,00,000 - ₹ 36,00,000 per year

    Assists in resolving customer complaints, and coordinates factory assistance when all dealership resources have been exhausted.Ensures that new vehicles are properly prepped for delivery.Assists in the delivery of new and used vehicles, ensuring that each customer is informed of his/her warranty details, maintenance schedule and proper use of the vehicle's...

  • Customer Service Representative

    7 days ago

    Pimpri-Chinchwad, Maharashtra, India Credicus Business Services Full time ₹ 1,44,000 - ₹ 1,92,000 per year

    Process:- Customer Service Representative (Telesales - Outbound Process)Qualification: HSC or Any graduate / Under graduateWork From OfficeLocation - Viman Nagar, PuneShifts Timing: - Day ShiftPreferred candidate profileHSC / Graduates can applyFreshers can applyMarathi And Hindi Good communication / EnglishSalary:- 12,000 in-hand to 16,000 in-hand plus...

  • Customer Care

    3 weeks ago

    Pimpri-Chinchwad, India Astute Corporate Services Full time

    Process- Loan Recovery, Collection Voice Process -Experience- fresher/experience -Good communication skills in Hindi & Marathi and Basic English -Salary: Fresher- Upto 13k in hand + incentives -Experience- Upto 15k in hand + incentives. Required Candidate profile -HSC is mandate -Job location:- Karishma Chowk, Kothrud Pune -Rounds of interview...

  • Customer Care

    1 week ago

    Pimpri-Chinchwad, Maharashtra, India Astute Corporate Services Full time ₹ 1,56,000 - ₹ 1,80,000 per year

    Process- Loan Recovery, Collection Voice Process -Experience- fresher/experience -Good communication skills in Hindi & Marathi and Basic English -Salary: Fresher- Upto 13k in hand + incentives -Experience- Upto 15k in hand + incentives. Required Candidate profile-HSC is mandate -Job location:- Karishma Chowk, Kothrud Pune -Rounds of interview : HR,...