Customer Care Services

6 days ago


PimpriChinchwad Maharashtra, India Unnati Vehicle Private Limited Full time

1 Minimum office attendance should be 95%.

3 Check vehicle history at the time of calling to customer.

4 Rescheduling to customers for their non-confirmation.

5 Call customer as per calling script for N-7th day.

6 Incoming call to be register as an appointment customers.

7 Communication with Non Contactable Customers.

8 Information of Service Estimate Cost to customer.

9 Information of Service Facility to customer like PIT STOP/Pick and Drop.

10 Appointment Confirmation call N-1 day.

11 Service Advisor allocations.

12 Preparation of daily appointment list on N-1day and Share to SM/CRM/PARTS/Security.

13 No Show Customer follow up and rescheduling.

14 Maintaining of all required reports as per care 2.0 Sop Process like. Calling & appointment register/Daily SDR monitoring/SA Allocations/Pick and drop register.

15 Co-ordination with Pick and Drop drivers.

16 Maintaining all details and records of pick and drop process.

17 Maintaining the KPI's as per the Care 2.0 target for SDR,P&D.

18 Daily reporting to CRM and share calling report in official what sup group

Pay: ₹14,000.00 - ₹18,000.00 per month

Work Location: In person



  • Pimpri-Chinchwad, Maharashtra, India Chandan Tech Solutions Pvt ltd Full time

    As a customer care representative you have to deal with customers for any quires We provide proper training for the role. As a customer care representative you need to have good communication in hindi,Marathi and little bit of English as well We are an organisation working in service industry from past 19+ years in pune. **Job Types**: Full-time,...


  • Pimpri-Chinchwad, Maharashtra, India M.S.Enterprises Retails Pvt Ltd Full time

    Providing information about products, services, and company policies. - Following up with customers to ensure satisfaction and resolution of issues. - Identifying trends in customer concerns and suggesting improvements to products or services. - Adhering to company protocols and procedures for customer care - Continuously improving knowledge of company...


  • Pimpri-Chinchwad, Maharashtra, India Sky Infotech Full time

    A customer care executive must have skills to communicate with customers in a professional Way. He must handle customers queries and resolve them as soon as possible **Job Types**: Full-time, Part-time, Fresher Pay: ₹12,500.00 - ₹24,800.00 per month Expected hours: 12 per week **Benefits**: - Provident Fund Schedule: - Day shift - Morning...


  • Pimpri-Chinchwad, Maharashtra, India Nyati Technologies Full time

    Customer care executives analyze customer purchasing habits, returns, and complaints to make adjustments to their customer care strategy as necessary. - They also analyze the communication cycle between their staff and customers using client relationship management software. **Job Type**: Fresher Pay: ₹21,000.00 - ₹43,900.00 per...


  • Pimpri-Chinchwad, Maharashtra, India Nyati Technologies Full time

    Customer care executives analyze customer purchasing habits, returns, and complaints to make adjustments to their customer care strategy as necessary. They also analyze the communication cycle between their staff and customers using client relationship management software. **Job Type**: Fresher Pay: ₹21,000.00 - ₹43,900.00 per month Schedule: -...


  • Pimpri-Chinchwad, Maharashtra, India Nyati technologies Full time

    Customer care executives analyze customer purchasing habits, returns, and complaints to make adjustments to their customer care strategy as necessary.They also analyze the communication cycle between their staff and customers using client relationship management software.Job Types: Full-time, Permanent, FresherPay: ₹21, ₹43,900.00 per...


  • Pimpri-Chinchwad, Maharashtra, India CRUTZ LEELA ENTERPRISES Full time

    Position: Customer Care Representative / BPO Executive - Experience: Minimum 1 year of inbound calling experience - Language**:Fluent in English with a US accent** - Responsibilities: - Handle incoming customer calls with professionalism and courtesy. -Provide prompt and accurate solutions to customer inquiries and issues - Assist customers with billing,...


  • Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate (Kannada Process)** **Job Details & Requirements** Designation: Customer Service Associate (Kannada Process) Process Type - Voice Experience - fresher to 6 months experience Qualification - hsc or any graduate **Salary**: ₹14,000k - ₹17,000k gross **Requirements**: **Should know and be able to speak Kannada...


  • Pimpri-Chinchwad, Maharashtra, India Cosmic Byte Full time

    Answer questions: Respond to questions about products, services, and policies Solve problems: Identify the cause of a customer's problem and provide a solution that aligns with company policies Handle complaints: Listen to customer complaints and try to resolve them Take orders: Assist customers with placing orders, refunds, or exchanges Promote products and...


  • Pimpri-Chinchwad, Maharashtra, India Kashton Technologies Full time

    Answering questions: Respond to customer inquiries about products and services Resolving complaints: Help customers resolve issues and complaints in a timely and effective manner Processing orders: Handle orders, cancellations, and returns Providing support: Help customers with technical issues, product use, and troubleshooting Gathering feedback: Collect...