Front Desk Receptionist/administrative Assistant

14 hours ago

Prahlad Nagar Ahmedabad Gujarat, India Amin Migration Full time

**Job Overview**: The Front Desk Executive serves as the first point of contact for visitors and clients, and students delivering exceptional customer service and ensuring smooth daily operations at the front desk. This role involves managing a range of administrative and customer service tasks, including handling inquiries, directing calls, and maintaining a welcoming environment.

**Key Responsibilities**:

- **Reception Duties**:

- Greet and assist visitors and clients in a professional and courteous manner.
- Answer and direct phone calls to appropriate departments or individuals.
- Manage the check-in and check-out process for visitors and guests.
- **Administrative Support**:

- Handle incoming and outgoing mail and deliveries.
- Maintain and update records and files, including contact lists and visitor logs.
- Schedule and coordinate appointments and meetings.
- **Customer Service**:

- Address and resolve client or visitor inquiries and complaints efficiently.
- Provide information about the company’s products, services, and policies.
- Assist with special requests or needs of guests and clients.
- **Office Management**:

- Maintain the cleanliness and organization of the front desk area.
- Monitor and manage office supplies inventory, ordering as needed.
- Coordinate with other departments to ensure seamless office operations.
- **Security and Safety**:

- Monitor and manage access to the building, ensuring security protocols are followed.
- Report any suspicious activities or security concerns to appropriate personnel.

**Education**: Bachelor's degree required

**Experience**: 1 to 3 years of experience in a receptionist or customer service role is advantageous.

**Skills**:

- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office Suite and other office software.
- Friendly and professional demeanor with a strong customer-focused approach.

**Attributes**:

- Ability to remain calm and composed under pressure.
- Detail-oriented with a commitment to providing high-quality service.
- Team player with a proactive attitude and problem-solving skills.

**Application Process**:
**Job Types**: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹20,000.00 per month

Schedule:

- Day shift
- Morning shift
- Rotational shift

Supplemental Pay:

- Yearly bonus

**Education**:

- Bachelor's (required)

**Experience**:

- Receptionist: 1 year (required)

Work Location: In person

Application Deadline: 13/09/2024
Expected Start Date: 12/09/2024

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