Customer Service Associate

1 week ago

Remote, India No. Broker Full time

Must have good communication skills in English and Hindi.

Must have a laptop and WiFi Connection.

Must be under 29 years of age.

**Note:

- This is not a Part time job. This is a full time permanent Job. (9 30 to 6 30 )**

**Specific Responsibilities:

- **

▪ Handle inbound calling for customer service.

▪ Identify and assess customers’ needs to achieve satisfaction.

▪ Build sustainable relationships and trust with customer accounts through open and interactive

▪ communication.

▪ Provide accurate, valid, and complete information by using the right methods/tools.

▪ Handle customer complaints, provide appropriate solutions and alternatives within the time limits

▪ Conduct follow-ups to ensure complete resolution of issues.

▪ Keep records of customer interactions, process customer accounts.

▪ Follow communication procedures, guidelines, and policies.

▪ Take the extra mile to engage customers.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹14,000.00 - ₹16,500.00 per month

**Benefits**:

- Health insurance
- Paid time off
- Work from home

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Performance bonus

Application Question(s):

- Do you have a laptop and stable WiFi connection?
- Are you under 28 years of Age ?

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English (required)
- Hindi (required)

Work Location: Remote

**Speak with the employer**
+91 7907633655

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