Customer Relation Executive

7 days ago

Bengaluru, India IndusViva Health Sciences Pvt Ltd Full time

Job Description
- Customer Relationship Executive

Key Responsibilities:
Deliver exceptional customer service by promptly addressing guest inquiries, requests, and concerns with professionalism and empathy.

Problem Resolution: Effectively resolve guest issues and complaints, taking ownership of problems and ensuring satisfactory resolutions.

Communication: Maintain clear and open communication with guests

Relationship Management: Build and maintain positive relationships with guests, fostering loyalty and repeat business through personalized attention and exemplary service.

Qualifications and Skills:
Bachelor's degree in business administration, or a related field (preferred).

Proven work experience in a guest relations, customer service

Excellent communication and interpersonal skills, with the ability to engage and connect with guests from diverse backgrounds.

Warm, friendly, and professional demeanor, with a genuine passion for providing exceptional customer service.

Strong problem-solving and decision-making abilities, with a proactive and guest-centric mindset.

Ability to handle guest issues and complaints calmly and effectively, resolving them to the guest's satisfaction.

Fluency in Hindi Speaking


**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹22,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Guest relations: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Fluency in Hindi Speaking (preferred)

**Speak with the employer**
+91 6366887809

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