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Front Office Associate

3 weeks ago

Rishikesh, India Antalya by Divine Ganga Cottage, Rishikesh Full time

**Key Responsibilities**:

- Greet guests warmly, manage check-ins and check-outs efficiently.
- Handle guest inquiries, requests, and provide information about the property and local attractions.
- Process reservations, cancellations, and changes using **IDS **.
- Ensure smooth guest interactions and maintain accurate records of all transactions.
- Maintain a clean and organized front desk area.
- Assist in managing guest complaints and escalate issues as necessary.

**Preferred Skills and Qualifications**:

- Minimum 2 years of experience in hotel front desk or guest services.
- Strong knowledge of **IDS ** for managing reservations.
- Excellent **English communication skills**, both written and verbal.
- Strong guest handling skills and attention to detail.

If you're passionate about hospitality and meet the qualifications, we'd love to have you on our team

Pay: ₹13,500.00 - ₹18,500.00 per month

Schedule:

- Evening shift
- Morning shift
- Night shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Microsoft Office: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person