
Front Office Associate
2 days ago
**Key Responsibilities**:
- Greet guests warmly, manage check-ins and check-outs efficiently.
- Handle guest inquiries, requests, and provide information about the property and local attractions.
- Process reservations, cancellations, and changes using **IDS **.
- Ensure smooth guest interactions and maintain accurate records of all transactions.
- Maintain a clean and organized front desk area.
- Assist in managing guest complaints and escalate issues as necessary.
**Preferred Skills and Qualifications**:
- Minimum 2 years of experience in hotel front desk or guest services.
- Strong knowledge of **IDS ** for managing reservations.
- Excellent **English communication skills**, both written and verbal.
- Strong guest handling skills and attention to detail.
If you're passionate about hospitality and meet the qualifications, we'd love to have you on our team
Pay: ₹13,500.00 - ₹18,500.00 per month
Schedule:
- Evening shift
- Morning shift
- Night shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Microsoft Office: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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