Front Office Associate

2 days ago

Rishikesh, India The Roseate Ganges Full time

**Responsibilities**:

- Welcome and assist guests with warmth and professionalism.
- Handle check-ins, check-outs, and reservations efficiently.
- Manage guest inquiries, feedback, and special requests.
- Coordinate with housekeeping and other departments for seamless service.
- Process billing, cash handling, and maintain accurate records.
- Ensure compliance with hotel policies and brand service standards.

**Requirements**:

- 2-3 years of experience in Front Office or Guest Relations (luxury hotel experience preferred).
- Strong verbal communication and interpersonal skills.
- Knowledge of **PMS systems (Opera preferred/ Advantage)**.
- Presentable, confident, and customer-focused attitude.
- Willingness to work flexible hours and rotational shifts.

**Perks & Benefits**:

- Career growth within Roseate Hotels & Resorts.
- Training and development opportunities.
- Beautiful work environment surrounded by nature.

Pay: ₹20,000.00 - ₹22,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Food provided
- Health insurance
- Life insurance
- Paid sick time
- Provident Fund

Ability to commute/relocate:

- Rishikesh, Uttarakhand: Reliably commute or willing to relocate with an employer-provided relocation package (required)

**Education**:

- Bachelor's (preferred)

**Location**:

- Rishikesh, Uttarakhand (required)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)

Work Location: In person

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