IT Service Desk Administrator, 1

About the Role **Key Responsibilities**: Administer and maintain the Jira Service Desk instance in the cloud at Atlassian. Create comprehensive reports and dashboards with required key performance indicators (KPIs). Configure and monitor the Jira Service Desk system to ensure optimal performance and reliability. Design and implement custom ticket entry masks...

Job Description :3 8 years' experience in customer ServiceDesk or Help Desk environment. Handle Tier 1 help desk escalations through the company's internal ticketing system. Troubleshoot common IT problems and have a thorough working knowledge of day-to-day operating environment, available tools, and client applications. Perform basic windows...

Overview Our ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority and shared service delivery hub, orchestrating all operational workflows, processes, procedures, and tooling. Its a core delivery component of the Version 1 ASPIRE Managed Services offering...

Company Description Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We're also an award-winning employer reflecting how employees...

Company Description Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We're also an award-winning employer reflecting how employees...

Hiring for Service Desk. Fresher Requirements (0-1 + year of experience) **Technical Skills** 1. Basic IT knowledge: Understanding of computer systems, hardware, and software. 2. Networking fundamentals: Knowledge of network protocols and devices. Soft Skills 1. Good communication skills: Clear and effective verbal communication. 2. Customer service...

We are hiring for Lead – Linux Administration & Service Desk at Bangalore Job Summary We are looking for an experienced and self-driven India Service Lead – Linux Administration & Service Desk to lead a dual-responsibility role encompassing enterprise-grade Linux server management and end-user support operations. The ideal candidate will bring deep...

We're currently seeks a “Help Desk Associate - ITIL ” to join our team in “Bangalore”. Experience Level: - 0.6 months to 2 Years. POSITION GENERAL DUTIES AND TASKS: **In these roles, you will be responsible for**: - Record, Update, and Escalate Support issues to the next level promptly. - Support all IT onboarding activities for end-users - Work...

**Job Title**: Front Desk Executive **Location**: Bangalore **Work Mode**: Permanent, Work from Office (WFO) **Experience**: 1+ Years **Languages Required**: Hindi, English, and Tamil **Roles and Responsibilities**: - Greet and assist visitors with a professional demeanor. - Answer and manage phone calls, directing them appropriately. - Handle visitor...

Job Overview: Serve as the first point of contact for global user issues via chat, phone, and the ServiceNow portal. This hands-on role requires technical expertise and close collaboration with EIT teams to drive first-line fixes. Emphasize high customer service standards, quality, and a focus on delivering exceptional end-user experiences through full...