Vip Support

3 days ago

Mumbai Maharashtra, India Acute Informatics Pvt. Ltd Full time

Good communication skills with Min of 3 of experience in Desktop Support Role
- Must have experience in handling VIP User issues either through remotely or interact personally and troubleshooting through diagnostic techniques and increase FCR
- Strong Technical knowledge in supporting End user issues on Hardware, Win OS, MAC OS, Messaging, Applications, Outlook 365, AD etc.
- Knowledge on SCCM, Antivirus, Encryption Software
- Provides Level 3 support associated with the standard workstation Software image(s), base Software components, Hardware devices and components that comprise the standard desktop Hardware.
- Must have worked in any IT ticketing tool and know about ticket priorities and SLA
- Focus on building good working relationships within the team and other Resolution Groups
- Remain well versed in help desk policies, procedures, standards and documentation
- All High Severity Incidents are directly assigned to Level 2/Level 3 teams to minimize downtime.
- Experience working in Remote Support Tool, ITSM Ticketing Tool, Corporate Technology

**Job Types**: Full-time, Part-time, Permanent, Temporary

Day range:

- Monday to Friday
- Weekend availability
- Weekend only

Shift:

- Day shift
- Evening shift
- Morning shift

**Experience**:

- total work: 3 years (preferred)

Work Location: In person

  • Vip Support

    1 week ago

    Mumbai, Maharashtra, India Team Computers Pvt Ltd Full time

    Provide **personalized, hands-on support** for C-level executives and VIP users, primarily in macOS environments. - Troubleshoot hardware, software, and network issues on MacBook Pros, iMacs, and other Apple devices. - Deliver support with **mínimal disruption**, ensuring confidentiality, professionalism, and urgency. - Liaise with other IT teams (network,...

  • Vip Support Engineer

    1 week ago

    Mumbai, Maharashtra, India Outworx Solutions Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Role & responsibilitiesWe have excellent opening for the position of VIP Engineer Airoli MumbaiQualification: Any graduateExperience: 3 to 5 YrsJob Location: Mumbai (Airoli)JD as followsProvide dedicated technical support to VIP clients, including troubleshooting hardware, software, and network issues.MAC Installation.Manage and resolve incidents and service...

  • VIP Consultant

    3 days ago

    Mumbai, Maharashtra, India Smart Institute Full time ₹ 2,00,000 - ₹ 12,00,000 per year

    Job Title: VIP ConsultantLocation: Andheri East, MumbaiExperience: Minimum 1 year in Customer Service / Client Servicing / Relationship ManagementAbout the Team Personalised ServiceThe Personalised Service team is the heart of the brand — acting as the voice of customers and their strongest advocates. The team handles calls, chats, and emails with one...

  • ▷ [High Salary] VIP Consultant

    4 days ago

    Mumbai, India People Group Full time

    Job Description Responsibilities: - Dedicated Relationship Partner: Act as the dedicated consultant for VIP Shaadi members post-sale. - Matchmaking Support: Understand member preferences and help identify their ideal match. - Outreach: Call and connect with high-quality prospects on behalf of the member. - Meeting Coordination: Set up mutually agreed-upon...

  • VIP Consultant

    23 hours ago

    Navi Mumbai, Maharashtra, India Sofomation Energy Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Role & responsibilities:Build and maintain strong relationships with VIP clientsUnderstand client preferences and assist in finding suitable matchesSchedule and coordinate meetings with potential matchesEnsure timely engagement and renewalsHandle escalations with empathy and professionalismMaintain accurate records and provide consistent support throughout...

  • Performance manager

    4 weeks ago

    Mumbai, India VIP Industries Limited Full time

    Role: Assistant Manager - Online Performance Marketing Location: Bangalore Reports to: Lead Performance Marketing Team size: IC About VIP: Established in 1968, VIP is amongst the world’s leading manufacturers and retailers of luggage, backpacks and handbags. With a legacy built over the years, we take pride in launching market leading brands, including our...

  • Performance manager

    4 weeks ago

    Mumbai, India VIP Industries Limited Full time

    Role: Assistant Manager - Online Performance Marketing Location: Bangalore Reports to: Lead Performance Marketing Team size: IC About VIP: Established in 1968, VIP is amongst the world’s leading manufacturers and retailers of luggage, backpacks and handbags. With a legacy built over the years, we take pride in launching market leading brands,...

  • Performance Manager

    4 weeks ago

    Mumbai, India VIP Industries Limited Full time

    Role: Assistant Manager - Online Performance Marketing Location: Bangalore Reports to: Lead Performance Marketing Team size: IC About VIP: Established in 1968, VIP is amongst the world’s leading manufacturers and retailers of luggage, backpacks and handbags. With a legacy built over the years, we take pride in launching market leading brands,...

  • Performance manager

    3 weeks ago

    Mumbai, India VIP Industries Limited Full time

    Role: Assistant Manager - Online Performance MarketingLocation: BangaloreReports to: Lead Performance MarketingTeam size: ICAbout VIP:Established in 1968, VIP is amongst the world’s leading manufacturers and retailers of luggage,backpacks and handbags. With a legacy built over the years, we take pride in launching market leading brands, including our...

  • Performance Manager

    4 weeks ago

    Mumbai, India VIP Industries Limited Full time

    Role: Assistant Manager - Online Performance MarketingLocation: BangaloreReports to: Lead Performance MarketingTeam size: ICAbout VIP:Established in 1968, VIP is amongst the world’s leading manufacturers and retailers of luggage,backpacks and handbags. With a legacy built over the years, we take pride in launching market leading brands, including our...