
Customer Care Executive(Female)
2 weeks ago
**Experience & Background**
- 1 - 3 Years Experience in customer support for D2C/eCommerce brands
- Graduate; certification or hands-on experience with helpdesk/CRM tools (e.g., Zendesk/Freshdesk) preferred
- Clear communication (English + Hindi; regional languages a plus); empathy-led problem solving
- Strong grasp of customer experience metrics (CSAT, NPS, FRT/AHT, FCR) and ticket hygiene best practices.
- Familiarity with order flows, returns, refunds, and replacement SLAs across marketplaces and D2C
**Key Responsibilities**
- Maintain high CSAT/NPS; monitor and report CX metrics with insights to reduce AHT and improve first-contact resolution
- Create/maintain macros/FAQs and escalate product or logistics issues with clear RCA and follow-through
**Industry**
Food and Beverage Retail
**Employment Type**
Full-time
**Job Type**: Contractual / Temporary
Contract length: 12 months
Pay: ₹10,560.71 - ₹15,079.29 per month
**Benefits**:
- Work from home
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: Remote
-
Female Customer Care Executive
2 weeks ago
Mumbai, Maharashtra, India B.R Ceramics Pvt Ltd Full time**B R ceramics pvt. Ltd** **Female Customer Care Executive - (Front Desk)** **Location**: Vikhroli West, Mumbai, Maharashtra **Job Type**: Full-time Immediate Joiner Preferred Must be Graduate **Job Title: Female Customer Care Executive - (Front Desk)** **Job Overview**: We are seeking a highly motivated and customer-focused **Female Customer Care...
-
Customer Care Executive
2 days ago
Pune, Maharashtra, India Go Global Full time**Telesales executive (female) needed for our Pune office.** Fixed salary with very good incentives. ⭕ Interact with students telephonically & convert leads into admissions. ⭕ Good communication in Marathi & Hindi must. ⭕ Min 1 year experience of telesales or as a customer care executive is must. **Job Types**: Full-time, Permanent Pay: Up to...
-
Customer Care Executive(Female)
2 weeks ago
Turbhe, Mumbai, Maharashtra, India Work Panda Cooperation LLP Full timeWe value our customers and strive to ensure their satisfaction through professional and friendly support. We are currently seeking a motivated and enthusiastic Female Customer Care Representative to join our team and contribute to our mission of delivering top-notch customer service. Pay: ₹30,000.00 - ₹40,000.00 per month **Benefits**: - Health...
-
Customer Care Executive
7 days ago
Pune, Maharashtra, India Robu.in Full time**Job Summary**: **Experience**:1-2 Years** (Customer Service Executive (CSE), CRM or Customer Support/Customer Care experience will be preferred). **Salary Range CTC**: Rs.2,22,821/- per annum to Rs. 2,68,616/- per annum. **Educational Qualification**: Any Graduate, Under-Graduate, 12th passed. **Required Skills**: - Fluent communications skills:...
-
Customer Care Executive
7 days ago
Pune, Maharashtra, India Employee Hub Full time**We are hiring! - Customer Care Executive (Female)** **Location**: Pune **Skills**: Spoken English, MS Excel (Real Estate experience is an added advantage) **Experience**: Minimum 1 Year We are looking for a **Customer Care Executive** with strong communication and coordination skills to support our client relations and office operations. **Contact**:...
-
Customer Care Executive
5 days ago
Airoli, Navi Mumbai, Maharashtra, India Abhinav Institute of Technology and Management Full timeProfile: Customer Care Executive Gender: Male & Female - Both can apply Age: 20 to 35 years Qualification: HSC / Graduation Experience: Fresher or Experienced - both can apply - What We're Looking For - Well-groomed and confident individuals - Good communication and interpersonal skills - Energetic and enthusiastic attitude - Willingness to learn and...
-
Customer Support Executive
2 weeks ago
Matunga, Mumbai, Maharashtra, India The Designer's Class Full time**ob Posting: Customer Support Executive (Female)** **Location**: Matunga, Mumbai **Job Type**: Full-time (Work from Office) **Days**: Monday - Saturday **Timings**: 9 AM - 6 PM **About Us** [Insert your company name] is committed to providing exceptional services and building long-term relationships with our clients. We are looking for a motivated and...
-
Customer Care Executive
2 weeks ago
Chakan, Pune, Maharashtra, India S. R. Prime Solutions Full time**Job Title**: Customer Care Executive **Location**: Chakan, Pune **Salary**: ₹13,000 to ₹18,000 **Qualification**: Any Graduate **Experience**: 2 years in automobile workshops **Gender**: Female **About Us**: We are a recruiting skilled professionals with esteemed organizations in the automotive industry. Currently, we represent a renowned car...
-
Customer Care Executive
7 days ago
Pune, Maharashtra, India Robu.In Full time**Customer Care Executive** **Job Summary**: **Number of Positions**: 01 required. **Experience**:1-2 Years** (Customer Service Executive (CSE), CRM or Customer Support/Customer Care experience will be preferred). **Salary Range CTC**: Rs.2,22,821/- per annum to Rs. 2,68,616/- per annum. **Educational Qualification**: Any Graduate, Under-Graduate, 12th...
-
Customer Care Executive
4 days ago
Mumbai, India Apt Resources Full time**JOB DESCRIPTION**: **Office time :10 am to 8 pm** **Monday to Saturday** **MEMBER SUPPORT EXECUTIVE/CUSTOMER CARE - ARULA CARE** **SALARY: 20K TO 25K/MONTH INCENTIVES ON SUCCESFUL RETENDTION OF CUSTOMERS.** **SALARY INCREMENT**: **1. ON PERFROMANCE** **2. ANNUALLY** **PAID SICK LEAVES - 10/YEAR** **PAID CASUAL LEAVES - 12/YEAR** **OFFICE TIMING: 10...