Customer Care Executive

5 days ago

Powai Mumbai Maharashtra, India Opt4Solution Private Limited Full time

**Key Responsibilities**:

- Resolve customer issues and concerns with a focus on satisfaction.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to enhance customer service processes.
- Provide product and service information to customers.
- Ensure adherence to company policies and procedures.

**Requirements**:

- **Gender**: Male or Female
- **Education**: Graduate in Commerce
- **Experience**: 6 months to 1 year in customer service or a related field

**Skills**:

- Fluent in English and Hindi
- Strong communication and interpersonal skills
- Soft-spoken and empathetic towards customer needs

**Work Timings**: 9:00 AM to 6:00 PM (Sunday OFF)

Pay: ₹144,000.00 - ₹180,000.00 per year

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Lead generation: 1 year (preferred)
- Customer Care: 1 year (preferred)

Work Location: In person

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