Customer Care Executive
14 hours ago
**Key Responsibilities**:
- Resolve customer issues and concerns with a focus on satisfaction.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to enhance customer service processes.
- Provide product and service information to customers.
- Ensure adherence to company policies and procedures.
**Requirements**:
- **Gender**: Male or Female
- **Education**: Graduate in Commerce
- **Experience**: 6 months to 1 year in customer service or a related field
**Skills**:
- Fluent in English and Hindi
- Strong communication and interpersonal skills
- Soft-spoken and empathetic towards customer needs
**Work Timings**: 9:00 AM to 6:00 PM (Sunday OFF)
Pay: ₹144,000.00 - ₹180,000.00 per year
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- Lead generation: 1 year (preferred)
- Customer Care: 1 year (preferred)
Work Location: In person
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