Front Office Associate

3 days ago

Bengaluru Karnataka, India Kish Hospitality Consultant Full time

Kish Hospitality Consultant is currently hiring for the position of Front Office Assistant for Luxury Resort in Goa.

**Responsibilities**:
1. Assist the Front Office Assistant in managing all front desk operations.

2. Greet and welcome guests upon their arrival and provide them with information about the resort and surrounding area.

3. Handle guest check-ins and check-outs efficiently and accurately.

4. Respond to guest inquiries, complaints, and requests in a timely and professional manner.

5. Assist in reservation management, including inputting and updating guest information in the system.

6. Ensure the lobby and reception area are clean, tidy, and presentable at all times.

7. Provide administrative support, including answering phone calls, taking messages, and handling mail and packages.

8. Process financial transactions, including collecting payment, issuing receipts, and balancing cash.

9. Collaborate with housekeeping and maintenance departments to address guest needs and resolve any issues.

10. Maintain a positive and friendly attitude towards guests, colleagues, and management.

**Experience & Education Required**:
1. Bachelor’s degree in hospitality management

2. Proven experience of 1-2 years as a Housekeeping Associate in a 5-star hotel such Oberoi, Taj, ITC, Marriott, Post Card, Hilton, Hyatt and likewise.

3. Strong knowledge of housekeeping procedures, cleaning products, and health and safety regulations.

**Key Skills and Attributes**:
1. Attention to detail and a strong commitment to cleanliness.

2. Ability to work independently and as part of a team.

3. Good communication and interpersonal skills.

4. Physical stamina to perform manual tasks and lift heavy objects if necessary**.**

**Why Join Us**:
1. Growth Opportunities: Be part of a growing company with opportunities for career development.

2. Positive Work Environment: Work in a supportive and collaborative team culture.

3. Competitive Compensation: Receive a competitive salary and benefits package.
- **WhatsApp : 7770083354 **_
- **Call 8007024849**_

**Job Types**: Full-time, Permanent

Pay: ₹35,000.00 - ₹42,000.00 per month

**Benefits**:

- Flexible schedule
- Food provided
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Morning shift
- Night shift
- Rotational shift

Supplemental Pay:

- Overtime pay
- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Front Office Assistant in Hotel/ Resort: 1 year (required)
- Front desk: 3 years (required)

License/Certification:

- Hotel Management Diploma/ BHM Degree (required)

**Location**:

- Bengaluru, Karnataka (required)

Willingness to travel:

- 25% (required)

Work Location: In person

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