Front Office Associate

6 days ago

Bengaluru, India Zolo Full time

Job Title: Front Office Associate Location: Banglore Package: 2.5LPA - 3.5LPA Additional Benefits: On Duty Meals + Accomodation Roles and Responsiibilities: • Ensure Outstanding customer experience at all times. • Maintains a friendly, cheerful, and courteous demeanour. • Courteously and accurately answers inquiries from potential guests and accepts hotel reservations. • Respond to telephone and in-person inquiries regarding reservations, hotel information, and guest concerns. • Uses suggestive selling techniques to sell room nights, and increase occupancy and revenue. • Supervise daily shift process ensuring all team members adhere to standard operating procedures. • Train, direct the work of, resolve issues/problems, and coach and counsel the front desk team members to ensure a quality operation. • Resolve customer issues, complaints, and problems in a quick, efficien manner to maintain a high level of customer satisfaction and quality service. • Adhere to company credit limit/floor limit policies. • Allocate rooms to expected arrivals after checking the guest’s preferences and special requests. • Build strong relationships and liaise with all other departments especially housekeeping, reservations, etc. • Operates the EPBX equipment, including, assisting incoming & outgoing calls, setting wake-up calls, enabling DND (Do Not Disturb), and paging for in-house guests. • Cross Check all billing instructions are correctly updated • Supervise the front desk operations to ensure an optimal level of service and hospitality is provided to the guests. • Performs other duties as assigned, requested, or deemed necessary by management. • Ensure the Front office log book and the hotel log book are always updated and actioned upon. • Ensures safety by following guest check-in and security procedures and reporting suspicious activity to security, manager, or MOD. • Assist all departments in servicing the guests during high volume periods. • Takes responsibility in the absence of the Duty Manager / Front office manager

  • Front Office Associate

    3 days ago

    Bengaluru, Karnataka, India Bloom Hotel Group Full time

    A front office associate, also known as a front desk associate, performs administrative tasks at the front desk or reception of a hotel or other business: - **Greeting customers**: Welcome customers and guests - **Managing reservations**: Register guests, assign rooms, and manage reservations - **Handling inquiries**: Respond to customer questions and...

  • Front Office Associate

    2 weeks ago

    Domlur, Bengaluru, Karnataka, India The Paul Bangalore (Unit Paul Resorts & Hotels Pvt. Ltd.) Full time

    He/she must be able to build good rapport with the customers and greet the customers when they enter the office overall building a strong relationship with the customers. - Handle customer requests promptly - It is the duty of a front office associate to keep a record on people who have come to the office. Maintain records of their queries /feedback. -...

  • Front Office Associate

    2 weeks ago

    Domlur, Bengaluru, Karnataka, India The Paul Bangalore (Unit Paul Resorts & Hotels Pvt. Ltd.) Full time

    He/she must be able to build good rapport with the customers and greet the customers when they enter the office overall building a strong relationship with the customers. - Handle customer requests promptly - It is the duty of a front office associate to keep a record on people who have come to the office. Maintain records of their queries /feedback. -...

  • Front Office Associate

    2 weeks ago

    Bengaluru, India Bloom Hotel Group Full time

    We are looking for Front Office Associate for our hotel in Bangalore. Accommodation and Meals will be provided. **Job Types**: Full-time, Regular / Permanent **Salary**: ₹13,000.00 - ₹15,000.00 per month Schedule: - Rotational shift Ability to commute/relocate: - Bangalore, Karnataka: Reliably commute or planning to relocate before starting work...

  • Front Office Associate

    1 week ago

    Bengaluru, Karnataka, India Ordient Ventures Pvt Ltd Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    Job Title: Front Office AssociateCompany: Ordient Ventures Pvt. Ltd.Location: Bangalore (Hybrid / Work-from-Home option available)Salary Range: ₹10,000 – ₹15,000 per monthAbout UsOrdient Ventures Pvt. Ltd. is a Bangalore-based company committed to delivering excellence in customer service and client engagement. We are looking for a smart and...

  • Front Office Associate

    1 week ago

    Bengaluru, India Zolo Full time

    Job Title: Front Office Associate Location: Banglore Package: 2.5LPA - 3.5LPA Additional Benefits: On Duty Meals + Accomodation Roles and Responsiibilities: • Ensure Outstanding customer experience at all times. • Maintains a friendly, cheerful, and courteous demeanour. • Courteously and accurately answers inquiries from potential guests and accepts...

  • Front Office Associate

    2 weeks ago

    Bengaluru, India Nandhana Hotels Full time

    looking for front office associates with 1 to 02yrs experiance to work in the hotel receiption for a chain hotels bengalore working hrs 9hrs **Salary**: Up to ₹27,187.88 per month **Benefits**: - Flexible schedule - Life insurance Schedule: - Flexible shift Supplemental pay types: - Performance bonus - Yearly bonus Ability to commute/relocate: -...

  • Front Office Associate

    5 days ago

    Bengaluru, India Svenska Design Hotel Full time

    Duties and Responsibilities of Front Office Associate: Reporting to management and performing administrative duties. Answering telephone calls, as well as screening and forwarding calls. Scheduling and confirming appointments, meetings, and events. Welcoming and assisting visitors in a friendly and professional manner. Handling basic inquiries and sorting...

  • Front Office Associate

    1 week ago

    Bengaluru, India Smart Resourcing International (SRI) Full time

    Reputed Client of Smart Resourcing International Bangalore, IndiaOne of our reputed client in Bangalore Front Office Associate **Height Required 5’4 ladies, 5’9+ males**: **with hands on Opera knowledge - communication to be excellent and without MTI- From top tier hotels - Max Salary 22,000 gross.**: **Trident, ITC, Hyatt, Ritz Carlton, St. Regis, JW...

  • Front Office Associate

    1 week ago

    Bengaluru, Karnataka, India Quality Inn Rockwell Grand Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Company DescriptionQuality Inn Rockwell Grand offers luxurious accommodations with rooms ranging from 250 to 750 sq ft. Each room features free Wi-Fi, mini-bar, tea/coffee maker, electronic safes, and a 40" LED Smart TV. The hotel provides 24/7 hot and cold water, branded bathroom toiletries, and in-room dining services. Guests can enjoy a variety of...