Front Office Executive

3 hours ago


Daman, India Mirasol Resorts Full time

**Job Title**: Front Office Executive
**Location**: Daman
**Department**: Front Office
**Company**: Mirasol Resorts

**Job Summary**:
**Key Responsibilities**:

- Greet guests warmly and ensure a seamless check-in/check-out experience
- Handle guest inquiries, requests, and complaints promptly and professionally
- Coordinate with housekeeping, maintenance, and other departments to ensure guest satisfaction
- Maintain front office records, reports, and shift handovers
- Manage billing and payment transactions accurately
- Ensure the reception area is tidy and presentable at all times
- Follow standard operating procedures and company policies strictly
- Assist with administrative and clerical tasks as needed

**Requirements**:

- Proven experience as a Front Office Executive, Receptionist, or similar role in hospitality
- Excellent verbal and written communication skills
- Proficiency in MS Office and property management systems (PMS like IDS/Opera/Fidelio etc.)
- Pleasing personality and strong interpersonal skills
- Ability to multitask and remain calm under pressure
- Flexible to work in shifts, including weekends and holidays
- Educational Qualification: Graduate in Hospitality / Hotel Management or related field preferred
- Languages Known: English, Hindi (local language is an advantage)

**Benefits**:

- Competitive salary
- Accommodation and meals
- On-job training and development opportunities
- Uniform and other perks as per company policy

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,392.00 per month

**Benefits**:

- Food provided
- Health insurance
- Paid time off
- Provident Fund

Schedule:

- Rotational shift

Work Location: In person



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