Front Desk Receptionist

9 hours ago

Visakhapatnam Andhra Pradesh, India TAIYO LABS Full time

Greet and welcome patients, visitors, and clients in a professional and friendly manner.
- Handle patient registrations, appointment scheduling, and billing coordination.
- Maintain and update patient records and ensure confidentiality of all data.
- Coordinate with internal departments such as laboratory, nursing, and accounts for smooth workflow.
- Handle daily cash transactions and maintain accurate records of receipts.
- Monitor the front desk area for cleanliness, organization, and readiness.
- Assist in resolving patient concerns or complaints promptly and courteously.
- Support administrative tasks such as filing, document management, and report preparation.
- Ensure a positive customer experience aligned with organizational standards.

**Required Skills & Competencies**
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Good knowledge of MS Office (Word, Excel) and basic billing software.
- Pleasant personality with a customer-first attitude.
- Ability to handle pressure and maintain professionalism.

**Qualification & Experience**
- **Education**: Bachelor’s Degree (any discipline preferred).
- **Experience**: 1-3 years in front office, customer service, or hospital reception (healthcare experience preferred).
- **Language Skills**: Proficiency in English and local language.

**Employment Type**: Full-Time

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

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