Store Operations Executive

2 days ago

Kolkata West Bengal, India EFF N BEE MARKETING PVT LTD Full time

**Responsibilities**:

- Address and resolve guest complaints or issues, ensuring high guest satisfaction.
- Oversee daily operations of the restaurant or store, ensuring all activities run smoothly and efficiently.
- Manage and schedule staff, ensuring adequate coverage during peak times and maintaining high standards of service.
- Monitor and manage inventory levels to ensure the availability of necessary supplies while minimizing waste and overstocking.
- Ensure that service quality and food standards are consistently met, and implement improvements as necessary.
- Assist in the preparation and management of budgets for store operations, ensuring cost controls are in place.
- Track sales and revenue performance, analyze sales reports, and develop strategies to meet financial targets.
- Manage operational expenses, including labor, supplies, and utilities, to optimize profitability.
- Train new staff members, and provide ongoing development and coaching for existing employees.
- Conduct performance reviews, provide feedback, and address any performance issues in a timely manner.
- Assist in the planning and execution of marketing and promotional activities to drive sales and attract customers.
- Implement strategies to enhance customer engagement and loyalty.
- Maintain accurate records of sales, inventory, staff schedules, and other operational documents.

**Job Types**: Full-time, Permanent

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Morning shift
- Rotational shift

**Experience**:

- Operations: 3 years (preferred)
- total work: 3 years (preferred)

Work Location: In person

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