Front Office Executive

2 days ago

Shivpur Varanasi Uttar Pradesh, India Octavia Hospital Full time

Greeting patients when they enter the hospital
- Answer telephones and respond to queries of patients
- Gather billing or insurance information from the patient
- Schedule patient appointments
- Distribute incoming and outgoing mails to their respective destinations
- Provide patients and other departments of the hospital with necessary billing information
- Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
- Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Obtains revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims.
- Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies, and scheduling equipment service and repairs.
- Helps patients in distress by responding to emergencies.
- Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
- Maintains operations by following policies and procedures, reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.
- Updating patient insurance information
- Identify and record correct codes for medical procedures indicated on doctors’ notes following procedures
- Maintain proper billing procedures throughout the entire billing cycle, including follow up whenever necessary
- Provide support and explanation to patients seeking further information regarding the items that appear on their bill
- Discover and correct any errors and maintain due diligence in preventing such errors from occurring

**Qualification : - Graduation**

**Experience : - 2-3 Yrs.**

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift
- Morning shift
- Night shift
- Rotational shift

**Education**:

- Bachelor's (preferred)

Work Location: In person

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