Payment Followup Executive

2 days ago

Kirti Nagar Delhi Delhi, India BEST ROADWAYS LTD Full time

The Payment Follow-Up Executive is responsible for tracking outstanding payments, following up with clients for timely collections, and ensuring that payments are received within agreed payment terms. The role involves coordinating with internal teams and clients to resolve payment issues and maintaining accurate records of receivables.

**Key Responsibilities**:

- **Payment Tracking & Follow-Up**:

- Track outstanding invoices and monitor due dates.
- Ensure payments are collected in a timely manner and within agreed payment terms.
- **Client Coordination**:

- Maintain strong relationships with clients to facilitate smooth payment processes.
- Address client queries regarding invoices and payment terms.
- Escalate unresolved payment issues to senior management as needed.
- **Documentation & Reporting**:

- Maintain accurate records of all communications and payment statuses in the system.
- Generate daily/weekly/monthly reports on outstanding payments and follow-up actions taken.
- Provide detailed payment updates to the Accounts Manager or Finance Head.
- **Reconciliation**:

- Assist in reconciling payment discrepancies or disputes by coordinating with internal teams (sales, accounts) and clients.
- Ensure that all payments are correctly accounted for and matched against invoices.
- **Process Improvement**:

- Suggest and implement improvements in payment collection processes to reduce delays and improve efficiency.
- Stay updated with company policies and procedures for payment collections.

**Key Skills & Qualifications**:

- Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
- Proven experience in payment collections, accounts receivable, or customer service.
- Excellent communication and negotiation skills.
- Strong attention to detail and ability to work with numbers.
- Proficient in MS Office (especially Excel) and accounting software.
- Ability to handle multiple clients and prioritize tasks.
- Strong problem-solving skills and ability to resolve disputes professionally.

**Additional Requirements**:

- Strong follow-up skills and persistence to achieve collection targets.
- Ability to work independently and as part of a team.
- Familiarity with ERP systems or accounting software is a plus.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹30,000.00 per month

Schedule:

- Fixed shift

**Experience**:

- total work: 3 years (preferred)

Work Location: In person

Application Deadline: 10/10/2024

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