Customer Care Executive

2 days ago

Gurugram Haryana, India Antara Senior Living Full time

Employee Career
Development Programs

As per a survey conducted by SHRM India in 2022, 76% of Indian employees cite learning opportunities as a key motivator for job satisfaction.

At Antara, we are deeply committed to the continuous growth and well-being of our employees. Our robust Learning and Development and Employee Career Development programs offer a range of upskilling opportunities, ensuring that every team member is equipped with the knowledge and tools to thrive in their roles. Regular training sessions, workshops, and certifications that focus on both technical and soft skills to foster holistic development are the norm here.

Why Join Us?

Our Ethos
- At Antara, our ethos is rooted in the values of Sevabhav, Brilliance, Togetherness, and Responsible Action.
- We strive to create a supportive environment where our team members can thrive, and seniors can live life with dignity and respect.

Our Diversity, Equity & Inclusion policies
- At Antara, we celebrate diversity and promote inclusivity. Our diversity index includes:

- Diverse and cross-functioning teams with a unique mix of ages, genders, and cultural backgrounds. OR A diverse team welcoming team members from all walks of life, OR, of all ages, genders, and cultural backgrounds.
- Inclusive policies and practices that promote equal opportunities.
- A culture that values and respects individual differences.

Annual Employee Engagement Surveys
- Certified as Great Place to Work® (January 2024-January 2025), we take pride in fostering a culture of care, collaboration, and growth. Our employee engagement survey results show:

- High levels of job satisfaction and engagement among team members
- Positive feedback on our culture, values, and leadership
- Opportunities for growth and development, with a focus on continuous learning

Comprehensive benefits
- Medical insurance for team members and their families.
- Holistic and assistive programs for team members’ mental health and well-being.
- Retirement plans and pension schemes.
- Paid time off, including annual leave, sick leave, and holidays.
- Opportunities for professional development and continuous learning.

Rewards & Recognition/Perks & Rewards
- Performance-based bonuses and incentives
- Location-wide recognition and celebration of team members' achievements
- Core value-based peer-to-peer recognition based awards
- Long-service awards for team members completing 5 years and more, applauding their commitment to deliver expert senior care.

Our People-first approach
- A supportive and inclusive work environment that values team members’ well-being.
- Competitive salaries and benefits with opportunities for growth and development
- Recognition and rewards for outstanding performance
- Location-wide celebration of team members' achievements
- Comprehensive benefits: medical insurance, retirement plans, and paid time off.
- Customer Care Executive

**Qualification**:

- Any Graduate

**Experience**:

- 1+ Years

**Salary**:

- As per Industry Standards

**Job Location**:

- Gurugram

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