Front Office Executive

Location: Goregaon Mumbai

Experience: 2 - 5 Years

**Salary**: 25K to 50K

Working Days: Monday to Saturday

Working Hours: 9:00am to 5:30pm

Educational Qualification: Bachelor Degree

Skills: Excellent communication skills

Gender Preference: Only Female

**Job Title: Front Office Executive**

**Working Relationships**

**▪** The Front Office Executive reports directly to the Admin Manager.

▪ The Front Office Executive assists the Admin Manager, Finance Manager and the Admissions Office by providing support for a range of office functions.

▪ The Front Office Executive also provides administrative support to the School Principal, Senior Management Team and Teachers as and when required, and as appropriate.

**Job Overview**

The Front Office Executive is generally the person of first contact for all staff, parents, students, and visitors to the school.

The Front Office Executive by their demeanour and interaction with all stakeholders, embodies what the school stands for.

The principal responsibility of the Front Office Executive will be to provide receptionist support to the school - being the first contact / front line in receiving visitors, staff, and pupils to the school; and, providing support to the school’s administrative function.

**Responsibilities and Duties**

The Main duties and responsibilities of the Front Office Executive are indicated here.

Other duties of an appropriate level and nature will also be required.

1. Providing receptionist service to the school, including:
▪ Welcoming, receiving, signing in and dealing with and directing staff, pupils, parents, school management team, school visitors and other stakeholders as appropriate

▪ Managing the staff, pupil, parents, and visitor school entry system

▪ Operating the school’s main telephone, transferring calls, or taking and delivering messages as appropriate

▪ Managing the school’s main inbox, replying, forwarding messages and making appointments for staff as appropriate

▪ Managing the school’s public noticeboard, adding and removing content as appropriate 2. Providing admin support to the school’s administrative function, including

▪ Receiving and sorting incoming mail for delivery to appropriate staff

▪ Recording, stamping and posting outgoing mail

▪ Routine word processing, as and when required

▪ Assisting with the recovery of outstanding monies to the school by maintaining accurate records and generating reminder letters and/or making calls for outstanding monies on a regular basis

▪ Assisting the Head of Accounts in implementing the recovery procedure by alerting the Head of Accounts of persistent debt on a regular basis

▪ Assisting in the maintenance of the school’s filing and archiving systems

▪ General clerical and administrative tasks such as photocopying, printing, faxing, laminating etc.

▪ Reporting premises faults, damages, incidents and other occurrences to the school Admin Manager as appropriate including following up on and taking steps to ensure the faults are resolved in a timely manner

▪ Reporting equipment faults e.g., printer and photocopier, laminator, water cooler, noticeboard screens, telephone, etc. and other equipment to relevant companies which whom the school has service and maintenance agreements, including following up on and taking steps to ensure the faults are resolved in a timely manner

▪ Monitoring school stock levels and making stock orders

▪ Receiving and checking stock orders by matching Delivery Notes with Purchase Orders and informing the Admin Manager / Head of Accounts of any discrepancies including chasing up missing items, returning damaged items etc.

▪ Organising the storage of stock orders by liaising with the relevant school Departments

▪ Assisting in generating statutory and non-statutory reports and returns to the Local Authority and government as required, in a timely manner, meeting deadlines.

**Experience**:

- Front desk: 2 years (required)

Work Location: In person