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Front Office Executive
2 weeks ago
Are you an organized and personable individual with a passion for fitness and wellness? Do you thrive in a fast-paced and customer-centric environment? If so, we have the perfect opportunity for you
Cult.Fit is a leading fitness and wellness company that is dedicated to helping individuals achieve their health and fitness goals. We are currently seeking a Front Office Executive to join our dynamic team and play a key role in delivering a superior customer experience.
Job Title: Front Office Executive
Location: Cult.Fit, [Location]
Job Summary:
As a Front Office Executive, you will be the first point of contact for our members and guests, representing the face of our brand. You will be responsible for managing all front desk activities, including welcoming visitors, answering phone calls and inquiries, and providing exceptional customer service to ensure a positive experience for everyone who walks through our doors.
Key Responsibilities:
- Greet and assist all members and guests in a friendly and professional manner
- Maintain a clean and organized front desk and lobby area
- Manage member check-ins, appointments, and class registrations
- Process payments and handle cash transactions
- Assist with membership sales and promotions
- Collaborate with the operations team to ensure a seamless and efficient experience for members
- Act as a brand ambassador by promoting Cult.Fit's services and offerings
- Provide support to the team as needed and perform other duties as assigned
Qualifications and Skills:
- High school diploma or equivalent
- 1-2 years of customer service or front desk experience, preferably in the health and fitness industry
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficient in using computer software and systems
- Enthusiastic and outgoing personality with a genuine passion for health and wellness
- Ability to work flexible hours, including evenings and weekends
Why Join Cult.Fit:
At Cult.Fit, we are committed to creating a positive and inspiring work environment where personal growth and development are encouraged. As a member of our team, you will have the opportunity to interact with a diverse and dynamic community, and make a meaningful impact on the lives of our members. In addition to competitive compensation and benefits, you will also have access to our fitness and wellness programs, and the opportunity for career advancement within the company.
