Customer Service In-charge

2 days ago

Coimbatore, India MAGNIC Technologies Pvt Ltd Full time

**Job Summary**:
The person should be highly capable of maintaining a good relationship with the existing customers in their own territory by giving proper technical support and train the customer to utilize the delivered product to the fullest at the same time generate potential leads, make sales and bring in new customers in their appropriate territory.

**Roles & Responsibilities**:

- Should Have a Clear Understanding about the Sales Funnel (Leads, Deals and Customers) in their territory and make their daily field calls, meetings and demo’s aggressively to attain their monthly sales targets on time.
- Attend Service visits on time immediately and support the existing customers in their territory.
- Attend any new product Installation on the territory and train the customer as per the SOP.
- Make Preventive Maintenance Visits and educate customers about the service needed and to avoid any surprise breakdowns.
- Constantly maintain good relationship with the company’s existing customers by visiting all the customers at least once in a month.
- Convince customers to go with the AMC Plan and Maintain a Positive Revenue in the Service Area.
- Submit Daily/Weekly/Monthly Service Reports promptly to the Head office and Achieve Above 100% Sales Targets and Customer Satisfaction in their own territory.

**Skills Required**:

- Should be Graduate and have Strong engineering (Mechanical and Electrical) knowledge to understand the product technicalities to conduct machine maintenance and demo’s.
- Should have good interpersonal skills to easily engage with the customers and maintain good relationships.
- Should be a Constant learner and open to learning new things in Product Technicalities.
- Should have Good Communication Skills in English and their own Territorial language.
- Should be Humble, Patient and Polite in dealing with customers.

**Salary**: ₹30,000.00 - ₹35,000.00 per month

**Benefits**:

- Food provided
- Leave encashment
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Application Question(s):

- What is your current CTC and Expected CTC?
- Are you ready to Join Immediately or Require Notice Period?

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 7 years (required)

**Language**:

- English, Hindi (preferred)

Willingness to travel:

- 75% (preferred)

Work Location: One location

  • Branch In-charge

    2 days ago

    Coimbatore, India Sureti Insurance Marketing Full time

    Full Time - Coimbatore The branch manager’s responsibilities include **managing resources and staff, developing and attaining sales goals**, delivering customer service, and growing the location’s revenues. Branch managers oversee the performance of other employees who work in their branches. **Job** Features**: **Job** Category**: Branch In...

  • Service Advisor/ Branch In-charge

    2 weeks ago

    Saravanampatti, Coimbatore, Tamil Nadu, India Santhosh Automobiless Full time

    Service Advisor/ Branch In-charge - should be capable of handling the entire branch activities and must be responsible for the accountability of the revenue in al aspects. Day in Day out service inflow record, customer coordination, Service manpower attrition handling at the particular branch and reporting to the hierarchy & Management about the status...

  • Electrical Project Manager

    2 weeks ago

    Coimbatore, India Hydra Charging Full time

    📍 Location: Coimbatore, Tamil Nadu 💼 Company: Hydra Charging 💰 Salary: ₹40,000/monthAbout UsAt Hydra Charging, we are building the future of sustainable mobility by deploying a fast-growing network of 120kW DC EV chargers across Tamil Nadu. As a Charge Point Operator (CPO), we focus on reliability, speed, and customer convenience at every charging...

  • Electrical Project Manager

    2 weeks ago

    Coimbatore, India Hydra Charging Full time

    📍 Location: Coimbatore, Tamil Nadu 💼 Company: Hydra Charging 💰 Salary: ₹40,000/monthAbout UsAt Hydra Charging, we are building the future of sustainable mobility by deploying a fast-growing network of 120kW DC EV chargers across Tamil Nadu. As a Charge Point Operator (CPO), we focus on reliability, speed, and customer convenience at every charging...

  • Electrical Project Manager

    2 weeks ago

    Coimbatore, India Hydra Charging Full time

    📍 Location: Coimbatore, Tamil Nadu 💼 Company: Hydra Charging 💰 Salary: ₹40,000/monthAbout UsAt Hydra Charging, we are building the future of sustainable mobility by deploying a fast-growing network of 120kW DC EV chargers across Tamil Nadu. As a Charge Point Operator (CPO), we focus on reliability, speed, and customer convenience at every charging...

  • Electrical Project Manager

    2 weeks ago

    Coimbatore, India Hydra Charging Full time

    📍 Location: Coimbatore, Tamil Nadu 💼 Company: Hydra Charging 💰 Salary: ₹40,000/monthAbout UsAt Hydra Charging, we are building the future of sustainable mobility by deploying a fast-growing network of 120kW DC EV chargers across Tamil Nadu. As a Charge Point Operator (CPO), we focus on reliability, speed, and customer convenience at every charging...

  • Electrical Project Manager

    2 weeks ago

    Coimbatore, India Hydra Charging Full time

    📍 Location: Coimbatore, Tamil Nadu 💼 Company: Hydra Charging 💰 Salary: ₹40,000/monthAbout UsAt Hydra Charging, we are building the future of sustainable mobility by deploying a fast-growing network of 120kW DC EV chargers across Tamil Nadu. As a Charge Point Operator (CPO), we focus on reliability, speed, and customer convenience at every charging...

  • Electrical Project Manager

    2 weeks ago

    Coimbatore, India Hydra Charging Full time

    Location: Coimbatore, Tamil Nadu Company: Hydra Charging Salary: ₹40,000/month About Us At Hydra Charging, we are building the future of sustainable mobility by deploying a fast-growing network of 120kW DC EV chargers across Tamil Nadu. As a Charge Point Operator (CPO), we focus on reliability, speed, and customer convenience at every charging location....

  • Electrical Project Manager

    2 weeks ago

    Coimbatore, India Hydra Charging Full time

    Location: Coimbatore, Tamil Nadu Company: Hydra Charging Salary: ₹40,000/month About Us At Hydra Charging, we are building the future of sustainable mobility by deploying a fast-growing network of 120kW DC EV chargers across Tamil Nadu. As a Charge Point Operator (CPO), we focus on reliability, speed, and customer convenience at every charging location....

  • Electrical Project Manager

    2 weeks ago

    Coimbatore, India Hydra Charging Full time

    Location: Coimbatore, Tamil Nadu Company: Hydra Charging Salary: ₹40,000/month About Us At Hydra Charging, we are building the future of sustainable mobility by deploying a fast-growing network of 120kW DC EV chargers across Tamil Nadu. As a Charge Point Operator (CPO), we focus on reliability, speed, and customer convenience at every charging location....