Customer Support Associate

2 weeks ago

Bhiwandi, India Family Footwear Full time

**Freshers Only.**

**Customer Support**:
Process returns, exchanges, and refunds efficiently, ensuring a positive customer experience.

Address customer concerns and resolve issues to their satisfaction, maintaining high levels of customer satisfaction.

60% calling, 40% Operations

**Operations Management**:
Oversee day-to-day operations to ensure smooth functioning of the business.

Coordinate with internal teams to streamline processes and improve efficiency.

Implement tools and systems to automate tasks and optimize workflows.

**Qualifications**:
Bachelor's degree in any related field.

Proven experience in digital marketing and customer support roles.

Strong communication skills with the ability to interact effectively with customers and internal teams.

Detail-oriented with excellent organizational and multitasking abilities.

Proficiency in digital marketing tools and platforms.

Ability to adapt to a fast-paced environment and prioritize tasks accordingly.

**Benefits**:
Competitive salary

Health insurance

Opportunities for professional development and growth

**How to Apply**:
**Watsapp -
+91 91165 69191
Pay: ₹11,128.25 - ₹15,005.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

Work Location: In person

**Speak with the employer**
+91 9116569191

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