CRM Sales female

2 days ago

Thane, India Ace HR Solution Full time

We have excellent Job Opportunity for CRM Sales

Location Thane

Experience : 2-4years

Job Role

Client Management: Ensure that all needs of clients are successfully met and managed after booking. -After-Sales Service: Provide continuous support to existing clients and ensure they are fully satisfied with the services offered. -Client Feedback: Actively seek honest and constructive feedback from clients to improve services and resolve any concerns. -Booking to Payment Collection to Possession: Provide end-to-end service to clients, from order placement to payment collection, ensuring satisfaction at every stage. -Query Resolution: Address and resolve all client queries promptly, ensuring a smooth and positive experience. -Product & Service Guidance: Offer insights and assistance to clients regarding our products or services, ensuring they are well-informed. -Complaint Handling: Act as the main point of contact for client complaints and escalate issues to the relevant department or personnel for resolution. -Proactive Communication: Understand client needs, proactively address issues, and ensure a high level of customer satisfaction at all time Documentation: Maintaining and filing documentation as per the process of the company including receipts, demand letters, interest letters, etc if and when needed. -Coordination: Coordination with different departments and entities such as banks to ensure the client journey is seamless

Pay: Up to ₹30,000.00 per month

Schedule:

- Fixed shift
- Morning shift

Work Location: In person

**Speak with the employer**
+91 8452832521

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