
Collections and Credit Experience
6 hours ago
Shift timings: 3 PM to 12 MIdnight
WORK FROM OFFICE
Total experience required: 5 to 6 years.
SEMI VOICE PROCESS - Please ensure communication is screened thoroughly before processing
Notice Period - Max 15 days
Work location: Prathik Tech Park, Electronic City Ph-1, Bengaluru, Karnataka.
Shift timings: 3 PM to 12 MIdnight
WORK FROM OFFICE
Key Responsibilities
- Experience with CREDIT MANAGEMENT n COLLECTIONS
- Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts
- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
- Accountable for reducing delinquency for assigned accounts.
- Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
Essential Functions
- Weekly and monthly reporting to direct supervisor
- Monthly Delinquency notices
- Processing monthly credit memos and the appropriate reporting
- High volume phone calls to assigned delinquent customers
- Reconcile customer disputes as they pertain to payment of outstanding balances that are due
- Internal and External customer interface
- Participate in team planning meetings
- Meet defined department goals and activity metrics
- Around 30 calls in a day
- Outbound Collections
Mandatory skills:
- Knowledge of Billing and Collections procedures
- Experience with Oracle JDE a plus
- Commitment to excellent customer service
- Excellent written and verbal communication abilities
- Ability to prioritize and manage multiple responsibilities
**Salary**: ₹500,000.00 - ₹800,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Evening shift
- Fixed shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 6 years (preferred)
**Speak with the employer**
+91 9032720640
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