Voice Coach

Designation - Voice Coach for International Process Work location - Gurgaon (Work from office) - Should have atleast 1 year experience in Soft skills/Voice & Accent training - Must have in-depth understanding of English grammar topics - Graduation mandatory - Should be willing to work in 24/7 set up - Should be available for immediate joining **Job...

Job SummaryWe are seeking a motivated and articulate individual who helps individuals improve communication skills, often in a business or professional setting ,While meeting defined quality and productivity standards.Key Responsibilities (KRAs)Audit inbound/outbound customer calls to assess voice quality, clarity, pronunciation, grammar, tone, pace,...

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry We re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued As a Team Coach you ll lead a highly skilled remote team of approximately 25-35...

Monitor &auditing calls,emails performed by the agents. Provide one to one feedback against monitored cases. Provide Floor Support an conduct Team Huddle to disseminate new updates &conduct refreshers Required Candidate profileExcellent communication skillsMin. 2 years exp. as a QA/Voice Coach with sound knowledge on QA tools in international...

Role & responsibilitiesLead teams to oversee and deliver daily workload ensuring transactions are completed in accordance with customer service level agreements and external timeframes.Key point of contact for escalation, support/direction, service/performance analysis, problem resolution, appraisal, coaching, mentoring, provision of information, support and...

An AVP is responsible for the safe and efficient delivery of several time critical processes through exceptional customer care and end to end case management for disputes relating to all Banking and Financial Services products.Key Responsibilities:Lead teams to oversee and deliver daily workload ensuring transactions are completed in accordance with customer...

Join TETR as Sr Quality Analyst Location: Gurgaon Experience: 2-3 years Position: Full-Time Ths Tetr Story: Tetr College of Business is a new-age B-schoolwhere students study in 7 different countries across eight semesters, gaining firsthand experience of various business environments and cultures. Founded by Pratham Mittal, a Wharton alumniand...

GLOBIVA is hiring for Team Leader.Location- Sector 18, Gurgaon (Haryana)6 days workingRotational shifts and Rotational week-offNote:- There is no night shift for female employeeKey Responsibilities:Performance Management:Drive the team to meet/exceed process KPIs:SLA (Service Level Agreement) adherenceAHT (Average Handling Time)CSAT (Customer Satisfaction...

Position Type Full time Type Of Hire Experienced relevant combo of work and education Education Desired General Equivalency Diploma Travel Percentage 0 BPO International Voice Hiring Support Process - 24 7 Rotational Shift Are you curious motivated and forward-thinking At FIS you ll have the opportunity to work on some of the most...

Company Description WNS Holdings Limited NYSE WNS is a global Business Process Management BPM leader WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals including Banking and Financial Services Consulting and Professional Services Healthcare Insurance ...