Hiring For Quality Analyst(International Voice)

2 days ago

Gurgaon, Haryana, India Onpoint Corporate Services Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Monitor &auditing calls,emails performed by the agents.

Provide one to one feedback against monitored cases.

Provide Floor Support an conduct Team Huddle to disseminate new updates &conduct refreshers

Required Candidate profile

Excellent communication skills

Min. 2 years exp. as a QA/Voice Coach with sound knowledge on QA tools in international BPO

Graduate/Diploma in any stream

Open to work in rotational Shift environment

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