Quality Analyst/qa

Company Overview: Kezan Consulting is a leading Human Resources Services provider in India. With a commitment to excellence and a client-centric approach, we offer a wide range of HR solutions to meet the evolving needs of businesses across various industries. Role and Responsibilities: As a Quality Analyst at Kezan Consulting, you will be responsible for...

Job Title - Quality Analyst – Call CenterPreference - (Wellness & Beauty Industry)Location - GurgaonJob Summary -The Quality Analyst (QA) is responsible for monitoring, assessing, and enhancing the quality of interactions between call center agents and clients in the wellness and beauty industry. The QA ensures that appointment bookings are accurate,...

Job Description: Quality Analyst – Sales (Admissions Department)Location: Gurgaon, 6 days working, onsiteDepartment: Sales – AdmissionsReports To: Chief Revenue Officer (CRO), Cyboard SchoolAbout Cyboard SchoolCyboard School is a pioneering online school revolutionizing education with innovation,accessibility, and personalized learning. With students...

Job Summary:We are looking for a Quality Analyst (QA) to monitor and evaluate the quality of customer interactions in our US voice process. The QA will be responsible for ensuring compliance with process guidelines, identifying improvement opportunities, and enhancing customer experience through regular feedback and training support.Key...

QA AnalystGurgaon, India(On site)About NaehasNaehas is a pre-IPO, fast-paced, and rapidly growing Saas company based in Silicon Valley. We help regulated enterprises streamline and accelerate customer communications through intelligent content management and automation. Our platform empowers marketing, legal, and compliance teams to deliver personalized,...

Quality Analyst – BPO/BPM (Chat, Email & Voice Process)Experience - 1-2 YearsLocation - GurugramSalary per month onlyShift Timings - Rotational shift (6 days working)Key Responsibilities: Monitor & evaluate customer interactions for quality and compliance. Provide feedback & coaching to improve agent performance. Conduct audits, calibrations, and root...

Experience: 0–1Year | Location: Gurgaon (Onsite) | Working Days: 6 (Saturdays work from home )About the RoleWe're looking for a curious and detail-driven Quality Analyst who loves breaking things (so users don't have to). If you understand how APIs, JSON, and HTTP requests/responses work—and want to grow fast in a startup ecosystem—this role is...

Role & responsibilitiesKey Responsibilities:Call / Interaction MonitoringListen to live and recorded calls or review chat/email interactions of sales agents.Evaluate communication based on predefined quality parameters such as product knowledge, sales pitch effectiveness, objection handling, soft skills, and compliance.Identify gaps in process adherence and...

We are hiring for Quality Analyst - US Healthcare. Minimum 1 year of Experience on the same role required.Candidate must have worked as a quality analyst in international bpo in us healthcare process.contact Neeraj Rohit

Job Title- Analyst/ Sr Analyst Location: Gurgaon Job Summary: We are looking for motivated and detail-oriented professionals to join our compliance team as Analysts/Senior Analysts. The role involves performing wire and customer screening activities, ensuring regulatory compliance, conducting quality assurance (QA) reviews, and preparing performance reports....