QA Analyst

QA Analyst

Gurgaon, India(On site)

About Naehas

Naehas is a pre-IPO, fast-paced, and rapidly growing Saas company based in Silicon Valley. We help regulated enterprises streamline and accelerate customer communications through intelligent content management and automation. Our platform empowers marketing, legal, and compliance teams to deliver personalized, compliant experiences at scale, faster and more efficiently. Trusted by some of the world's largest financial institutions, Naehas is driving innovation, accuracy, and governance in customer engagement.

We're growing our team in the Gurgaon area (India) and are looking for individuals who thrive in a culture of autonomy, collaboration, and purpose-driven work. Our formula for success is simple: passionate, engaged employees lead to satisfied customers and a world-class product.

About the Position

As a QA Analyst at Naehas, you will be the ultimate owner of quality for a specific product area within our marketing automation platform. In this highly collaborative role, you will work directly with the Product Manager to develop a profound understanding of our product and translate that knowledge into a comprehensive suite of test cases. Your work will directly ensure maximum quality coverage and a robust, reliable user experience for our customers.

We are seeking a professional with a unique blend of product intuition, technical understanding, and business acumen. You will be responsible for stepping into the shoes of our users, championing their needs, and ensuring our test cases are always current with the latest product updates. Success in this role means proactively documenting test cases that not only validate functionality but also reflect how the product is used in real-world production environments.

Job Responsibilities:

• Documentation and Maintenance: Proactively manage and update test case documentation, ensuring it remains current, comprehensive, and aligns with the latest product developments.

• Product Insights: Leverage your deep product knowledge to review new requirements and provide valuable insights to the Product Manager, identifying potential gaps, usability issues, or conflicts with existing features.

• Quality Champion: Serve as the primary advocate for quality within your product area, providing direct feedback to the Product Manager and the team whenever quality standards are at risk.

• Cross-Functional Collaboration: Partner closely with the automation team to ensure a shared and complete understanding of all test case requirements.

• Continuous Learning: Continuously build a deeper understanding of the product area through close collaboration with the Product Manager, thorough documentation review, and hands-on experimentation.

Skills:

• Personal integrity
• Constant focus on user experience
• Curiosity to dig several layers deep into solutions with an eye toward continuous improvement
• Technological acumen
• Active listening
• Attention to details with the big picture in mind
• Problem-solving in ambiguous environments
• Communication, both written & verbal
• Proactiveness and autonomy

Our Ideal Candidate will have the following experience:

• You have a solid understanding of the enterprise software market
• You are comfortable being hands-on in a fast-moving and rapidly changing environment
• You possess a unique blend of business and technical savvy, and a big picture vision
• You are proficient with product management and agile processes
• You are quick learner, self-starter, and good communicator
• You have radical thinking paired with strong execution; can envision a different world and can articulate a clear path to get there

• B.E/B.Tech/ M.Tech from a top-tier college
• 4-6 years as a QA Engineer for a B2B enterprise software company
• Demonstrated capacity to learn as well as ability to operate independently, to effectively drive execution to achieve goals without direct authority
• Demonstrated ability to set clear and deliverable goals, balance multiple projects at once and adhere to deadlines
• Strong interpersonal skills and proven ability to influence others.
• Experience and familiarity with Cloud services
• Hands-on experience with deploying enterprise-level software is a plus
• Experience in marketing automation is a plus

Competitive compensation

• A full suite of benefits, including health
• A casual workplace that appreciates and respects each employee's ideas
• Lunch Meals Benefit
• Flexible work arrangements

People and culture are our top priority. We believe the best way to describe our culture is through our values:

• Reality - Acknowledge it early
• Ownership - Be self-aware and personally accountable
• Courage - Put in best effort even under trying circumstances
• Trust - Respect team members - prove each other right
• Curiosity - Intense desire to explore and understand new solutions
• Flexibility - Flexibility and innovation are more important than efficiency
• Integrity - Our reputation is more important than making money.

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