Jewelry Repair

2 weeks ago

Mumbai, India Malabar Group Full time

**Reports To**: Repair & Service Supervisor

**Responsibilities**:
Manage the daily functions of the Repair& Service Center.
Distribute required Repair & Service Center supply items necessary to complete repairs.
Prioritize rush jobs and special orders.
Oversee daily billing and shipping.
Maintain control of access to the Repair& Service Center.
Check status of back-ordered items.
Review stock and maintain basic inventory levels of parts, stones and supplies.
Monitor Center volume and review any problems
Report weekly figures at the end of each week.
Maintain security of all repair work in the Center.
Review and update Capacity Reporting Tool.
Follow corporate shipping policies and procedures.
Explain the Safety Data Sheet Rules to new Design & Service Center Team Members. Maintain updated SDS book.
Know when and how to use Incident Reports.
Review morning report daily.
Correct reporting of all inventory levels while following corporate procedures.

**Required Skills and Abilities**:
Deliver repairs Stores one day prior to Guest promise date.
Any repair that will not meet the delivery date originally promised to the Guest must be communicated as soon as possible; but at least one day prior to Store delivery date, two days prior to Guest delivery date. Update in the Signet Repair Service
Keep promises made and only make promises that can be kept.
Every Repair& Service Center. will call or meet with Head once a month to discuss: Sales, Margins, Quality and On-Time Delivery. Complete monthly communication form for each Store.
It is the Repair& Service Center.'s responsibility to make every effort to meet the Store's needs and offer solutions to any problem.
Know and exhibit the Core Values.
Attend local Store meetings and visit Stores when possible.
Treat all Store Team Members with respect.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Day shift

Ability to commute/relocate:

- Greater Mumbai, Mumbai Suburban - 400059, Maharashtra: Reliably commute or willing to relocate with an employer-provided relocation package (required)

**Experience**:

- total work: 4 years (required)

Work Location: One location

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